Join the most recognizable hotel brand
in virtually every region of the world.

Director of Events and Catering- Waldorf Astoria Chicago

Location:
US - IL - Chicago
Date Posted:
11/28/16 2:30 PM
Company Name:
Waldorf Astoria™ Hotels & Resorts
Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the United States, the AAA-Five-Diamond Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 guest rooms and suites; 5,000 sq. ft. of meeting space, plus private dining rooms.

What will I be doing?

As Director of Events and Catering, you would be responsible for directing and administering catering operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

* Direct and administer all catering operations to include, but not limited to, guest service, soliciting new accounts, negotiating contracts, merchandising and marketing, planning, event execution, cost control implementation, systems management, budget and forecasting, department management, adherence to federal, state and local standards and meeting participation and facilitation
* Develop market segments, solicit new customers, negotiate contracts and maintain relationships with current customers
* Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counselling and evaluations and delivering recognition and reward
* Recruit, interview and train team members
* Communicate with and provide direction and supervision to team members to execute catering events


Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.
What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!



Job Categories
F&B - Banquets
Property
Waldorf Astoria Chicago
Entry Level Position
No