Direct all facets of Engineering. Keep abreast of brand standards and the competition's products and strengths to continually improve revenues and profit margins while maintaining quality.
Use business/management knowledge, applications in the industry, and experiences to provide leadership, both internally and externally,to assist the General Manager in positioning the hotel as a market leader.
Be a coach with a positive attitude on a daily basis. Implement, manage and comply with Company policies, practices and programs.Ensure compliance with brand standards and local, state and national regulations.
Ensure optimal levels of quality service and hospitality are provided to guests.
Walk the property daily to identify issues and to speak with and listen to associates.
Ensure preventative maintenance programs are in place to protect assets and maintenance related problems are promptly and properly
Inspect and evaluate the condition of the Engineering areas, equipment and inventories.
Investigate, analyze and report on all incidents and accidents.
In conjunction with the General Manager, coordinate activities and liaise with local and federal law enforcement agencies, fire companies and insurance agencies to resolve problems and ensure a safe environment for guests and associates.
Generates costs comparison and solicits bid/proposals as needed.
Submit recommendations for changes and improvements to the General Manager.
Work collaboratively with the Corporate Office to ensure Company assets are accurately tracked.
Direct all emergency programs including equipment maintenance and inspections, staff training, practice drills, accurate recordkeeping and compliance with all policies, procedures, codes and regulations.
Direct and promote an accident prevention program to minimize liabilities and related expenses. Ensure
appropriate sanitary, safety, security and emergency procedures are in place, followed and comply with policies, standards and regulations.
Ensure the staff is proficient in sanitary, safety, security and emergency procedures.
Notify the General Manager of any potential liability and propose proper course of action to prevent the hotel from incurring any such liability. Make recommendations to the General Manager on additional safeguards as appropriate. Practice safe work habits.
Ensure associates are properly trained in the use and maintenance of Company assets.
Communicates with hotel department heads to become aware of maintenance needs and ensures timely response to internal requests.
Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs all direct reports in details of work. Observes performance and encourages improvement. Monitors hotel traffic and makes staffing adjustments accordingly.
Supervises and reviews costs and inventory