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3DD209A5C538CCB8
Director of Catering Sales

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Property Name:
Sheraton Tysons Hotel
Job Title: 
Director of Catering Sales
Location: 
Virginia-Northern
Company Name: 
City: 
Tysons
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
Yes
Bonus Pay: 
Yes

Welcome to Crescent Hotels & Resorts, a premier hotel management and ownership group. Crescent seeks energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

Strong core values related to customer service and associate satisfaction account for the continued success of our company. We are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. We are pleased that you have chosen to learn more about our growing organization and are confident that Crescent will provide you with a very rewarding career.

About the Sheraton Tysons Hotel

Adjacent to the Spring Hill Road Metrorail Silver Line Stop, Sheraton Tysons Hotel grants you seamless access to all the things to do in Tysons Corner and Washington, D.C. The Sheraton Tysons Hotel has established itself as the Tysons areas hotel meeting destination.
Thrive in a newly energized urban and residential setting with thoughtful service for our guests as they enrich their stay with a local experience at the legendary Wolf Trap National Park for the Performing Arts, famous wineries and a variety of parks, attractions, and entertainment.
Please come join our expert team as we help our guests plan the perfect meeting or family gathering.

The Director of Catering Sales position

The Director of Catering Sales role will manage the operations for catering (specifically meetingsevents without guest rooms) to meet client service needs through effective oral and written information exchange between meetingconference clients and planners and all hotel departments and promoting client satisfaction and hotel profitability.

JOB OVERVIEW

Train, supervise and work with all Catering associates in order to solicit and book Banquet and Catering functions resulting in customer satisfaction and profitability.

ESSENTIAL JOB FUNCTIONS

1.Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline andor termination when appropriate.

2.Tour and inspect banquet and meeting space on a daily basis, reporting necessary repairs.

3.Develop and conduct persuasive verbal sales presentations to prospective clients.

4.Schedule and assign in detail, specific duties to all associates under supervision for the efficient operation of the Catering Department, coverage of functions in accordance with productivity standards.

5.Solicit new accounts and review previous banquet files to generate business. Oversee service of group functions once they are in house.

6.Write banquet menus, memos, and send out amenities for VIP Guests. Review and revise Catering Department, weekly events sheets and banquet event orders. Formulate and make revisions to annual and monthly forecasts.

7.Negotiate, prepare and write contracts and enter information into the automated sales system.

8.Interact with clients to determine needs and direct staff accordingly. Respond to telephone and walk-in inquiries of potential guests.

9.Create special themes and menus.

10. Communicate both verbally and in writing to provide clear direction to staff.

11. Comply with attendance rules and be available to work on a regular basis.

12. Perform any other job related duties as assigned.
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to pitch-in and help co- workers with their job duties and be a team player. Thorough knowledge of food and beverage products, proper preparation and presentation of foods and beverage items. Ability to prepare signage for catering functions. Ability to grasp, lift andor carry, or otherwise move goods weighing a maximum of 20 lbs. on an occasional basis. Ability to create special themes and menus. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

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