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Director of Catering and Convention Services
The Whitley, A Luxury Collection
US - GA - Atlanta
Director of Catering and Convention Services
The Whitley, A Luxury Collection
 
Atlanta
GA
30326
10/26/17 6:00 PM
11/25/17
Hotel/Resort
F&B - Catering, F&B - Kitchen Management, Food & Beverage
No
 
Lead the management, coordination and execution of the Catering and Convention Services Departments.

Job Description
* Understanding of pace and productivity as well as monthly forecasting and the annual budget process.
* Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.
* Optimize room rental charges, catering mix of business and the use of historical data.
* Consistently participate in the re-booking of repeat business by having a track record of long term client relationships.
* Actively participate in industry related organizations (NACE, MPI), trade shows, and sales blitzes.
* Actively participate in community/civic activities to maintain awareness within community and to create booking opportunities.
* Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
* Comfortable with hotel site inspections and client presentations.
* Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
* Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action.
* Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.
* Implement effective marketing plans for generating catering revenues.
* Carefully review all contracted services to assure proper contribution to profits.
* Identify trends, research the competition's products, services and pricing and use to develop strategic business plans.
* Experience providing A/V equipment and operating A/V as a profit center.
* Excellent knowledge of computers, specifically Delphi, Word and Excel. Utilization of the Delphi trace and activity tools while conducting business.
* Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
* Ability to work with outside vendors to ensure client satisfaction for all events/groups.
* Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job related duties as assigned.

Experience, Skills and Knowledge
* Prior experience in the field of hospitality with specific experience in catering sales is essential.
* Minimum of 1year within the Hospitality Industry required.
* Must have experience at a similar size and quality hotel.
* High School Diploma required; Bachelor's Degree preferred.
* Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.
* Knowledge of sales skills, revenue management, training, and motivation of peers.
* Knowledge of hotel features, benefits, and competing hotels within the market.
* Ability to execute appropriate action plans.
* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
* Ability to work effectively under time constraints and deadlines.
* Command of the English language both written and verbal.

Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
See description above.
 
USD
https://recruiting.adp.com/srccsh/public/RTI.home?r=5000272185306&c=1098041&d=ExternalCareerSite&rb=???

HEI views our associates as our greatest resource, and we hire and develop the best. We have a culture of winning, we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving, yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial spirit are evident; initiative and results are rewarded.

Our people know they're in on the ground floor of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long - term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.

An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.



Lead the management, coordination and execution of the Catering and Convention Services Departments.

Job Description
* Understanding of pace and productivity as well as monthly forecasting and the annual budget process.
* Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.
* Optimize room rental charges, catering mix of business and the use of historical data.
* Consistently participate in the re-booking of repeat business by having a track record of long term client relationships.
* Actively participate in industry related organizations (NACE, MPI), trade shows, and sales blitzes.
* Actively participate in community/civic activities to maintain awareness within community and to create booking opportunities.
* Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
* Comfortable with hotel site inspections and client presentations.
* Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
* Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action.
* Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.
* Implement effective marketing plans for generating catering revenues.
* Carefully review all contracted services to assure proper contribution to profits.
* Identify trends, research the competition's products, services and pricing and use to develop strategic business plans.
* Experience providing A/V equipment and operating A/V as a profit center.
* Excellent knowledge of computers, specifically Delphi, Word and Excel. Utilization of the Delphi trace and activity tools while conducting business.
* Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
* Ability to work with outside vendors to ensure client satisfaction for all events/groups.
* Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job related duties as assigned.

Experience, Skills and Knowledge
* Prior experience in the field of hospitality with specific experience in catering sales is essential.
* Minimum of 1year within the Hospitality Industry required.
* Must have experience at a similar size and quality hotel.
* High School Diploma required; Bachelor's Degree preferred.
* Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.
* Knowledge of sales skills, revenue management, training, and motivation of peers.
* Knowledge of hotel features, benefits, and competing hotels within the market.
* Ability to execute appropriate action plans.
* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
* Ability to work effectively under time constraints and deadlines.
* Command of the English language both written and verbal.

Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled