Director Of Banquets
Job Title: 
Director Of Banquets
Property Name:
Park Central Hotel San Francisco
California-San Francisco/Marin
Company Name: 
Management  Position? 
Entry Level Position? 
Work Permit Needed? 
Applicants who do not already have legal permission to work in the United States will not be considered.
Corporate Overview
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues.

The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.

Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas and Seattle.
Job Description


The Director of Banquets is responsible for coordinating, supervising and directing all aspects of the hotel’s banquet operations, while maintaining a profitable operation and high quality products and service levels. He/she is expected to share ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.  Also participates in the management of Outlets.

  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Maintain complete knowledge of correct maintenance and use of equipment.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Maintain complete knowledge of all policies, procedures, service requirements, liquor regulations,
  • Maintain all inventories, accounting procedures, Banquet Event Orders
  • Manage schedule and staffing
  • Inspect the scheduled function areas/rooms for cleanliness, working condition and proper furniture/equipment set up; rectify any deficiencies with respective departments
  • Meet with the Chef and Stewarding to review scheduled group's menu and equipment requirements.
  • Ensure agreement of delivery times, amounts and special arrangements.
  • Inspect all aspects of Banquet set-ups
  • Manage team to assure all aspects of Guest Service are maintained
  • Direct the final breakdown of function room and clean up. Ensure all department standards are met.
  • Participate in full management of Outlet
  • Forecasts
Job Requirements
  • High school graduate required, prefer college degree
  • Minimum 21 years of age to serve alcoholic beverages
  • 3 years of experience as a Banquet Manager in similar operation
  • Food handling certificate
  • Knowledge of various food service styles
  • Knowledge of specific room set-up styles
  • Knowledge of organizing service from information on Banquet Event Orders
  • Knowledge of staffing guidelines/requirements for various types of banquet functions.
  • Verbal and written fluency in English
  • Ability to compute basic arithmetic
  • Familiarity with food and beverage cost controls.
  • Familiarity with Sales and Marketing tools for Banquets
  • Fluency in a second language preferred
  • Certification of previous training in liquor, wine and food service preferred
  • Previous Culinary training preferred
  • Certification in alcohol awareness program preferred
  • Certification in CPR preferred
  • Ability to input and access information in the property management system/computers/point of sales system preferred
  • Previous guest relations training
  • Creative ability to decorate food table/displays