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Design Manager, Full Service Brands

US - VA - McLean
Date Posted:
11/16/16 2:30 AM
Company Name:
The Design Manager, Full Service Brands is a design leadership role that reports to and supports the Design Director who oversees Hilton's Embassy Suites Brand and Hilton Grand Vacations timeshare portfolio. The Design Manager will focus on strategic portfolio growth initiatives and refinement of design within the existing portfolio of properties. The Design Manager will engage in the creation of, and enhancements to Global Design Services (GDS) Initiatives, Brand Narratives and Design & Construction Standards in collaboration with the Full-Service Brand teams and Technical Services Teams. The Team Member will be responsible for project evaluations that are critical for design, brand and technical reviews to achieve GDS approvals for conversion, renovation and new construction projects for the North American Region (USA & Canada). The Design Manager will work proactively and collaboratively with both internal and third party business partners such as owners, developers and design consultants to promote our value added approach relative to planning and operational efficiencies. This design focused position will provide strategic recommendations to improve the inherent value of the hotel asset through elevated design, being mindful of budget and schedule. These objectives should be seen as part of on-going training for continued professional development and career progression.
What will I be doing?

The Design Manager, Full Service Brands will project evaluations, assist with program, planning and design review due diligence initiatives, providing guidance to our key stakeholders, including internal brand and development teams, third party owner's, architects and design consultants. All project evaluations shall optimize the quality of the guests' experience and overall performance of the property. The projects will encompass site and desktop evaluations for conversions, renovations and new construction projects

* Review drawing and/or specification submittals for compliance with GDS and brand standards
* Compose written recommendation and approval documents for internal and external publication
* Assist with providing guidance to the consultants of Managed/Franchised hotel owners and hotel GMs through the process of online project registration, design submittals (both electronic and physical), issuance of design review documents, design resubmittals and eventual issuance of formal design approval letter
* Receive digital and hard copy submittals and manage the process of accurate log maintenance, design review, safe record storage on or off site and potential return to owners and design consultants
* Track active projects to insure we are ahead of the curve, monitoring the progress of various design projects and also includes certain administrative functions such as copying, filing, scheduling conference calls, preparing meeting minutes, preparing design review responses, and scheduling design meetings
* Assist in the communications and follow-up with Brand teams to resolve outstanding issues
* Assist with the evolution and maintenance of the Brand Narrative, Design and Construction Standards, Key Brand Attributes, specific design initiatives, communication tools and website
* Evaluate and make recommendations for GDS effectiveness and efficiencies
* Assist with maintain the design website in coordination with the external webhost company, including the evaluation of functionality, effectiveness and user-friendly interface
* Develop content materials and tools for ongoing site enhancement
* Assist with presentation preparations to senior executives and outside constituencies
* Strong desire for collaborative team culture to thrive within
* Strive to be knowledgeable of our industry and current regarding design trends and products relative to brand growth, as a basis to maintain innovative design criteria
* Make a concerted effort to tour recently completed Hilton and non-Hilton properties both locally and as travel warrants

Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.
What are we looking for?

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • BFA/BA/BS/Bachelor's Degree Interior Design or Architecture
  • A minimum six (6) years of experience working in the Hospitality Design Industry, with solid exposure to the working disciplines of hotel development, design and construction Full Service and Luxury sector
  • A minimum of six (6) years of professional experience
  • A minimum of two (2) years of interior architectural project management experience including the ability to manage details through to completion and ensure project deadlines are met
  • Effective communication skills, with the ability to clearly and concisely express ideas both verbally, in writing and graphically
  • Excellent interpersonal skills that build trust and instill confidence in order to motivate and influence others
  • Absolute discretion and confidentiality regarding sensitive information
  • Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities in accordance with core strategic goals
  • Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate
  • Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities
  • Ability to collaborate with others and act in an objective manner in order to effectively solve problems and stay on track towards accomplishing organizational goals
  • Experience working with Microsoft Office Suite; Outlook, Excel, Word and Power Point, Adobe Suite (Acrobat Pro, Photoshop, Illustrator), Bluebeam (PDF editor) and Sketch-up
  • General knowledge of accessibility, building codes and technical requirements as it relates to hospitality architecture and design
  • Strong project management skills, including the ability to manage details through to completion and ensure project deadlines are met
  • Ability to travel required (est. 10% of time)

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • MS/MA/Master's Degree Interior Design or Architecture
  • Licensed Architect and/or Registered Interior Designer
  • A minimum of seven (7) years of professional experience
  • A minimum of three (3) years of project management experience on hotel renovations of properties that remain in service during renovation and new build hotels
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Categories
Corporate Office / Executive
Hilton Corporate
Entry Level Position