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Customer Relations Specialist

Churchill Living

Location: US - NJ - Hawthorne

12/1/16 9:08 AM
Churchill Living
Job Details

About The Job

Churchill Living, a corporate housing company, is in need of a polished professional with refined customer relations skills to respond to guest inquiries and requests. Our Customer Service Specialist will follow through with all guest requests until successfully completed, troubleshoot customer service issues, schedule field employees, manage the guest arrival process, provide customer service team coverage as needed, responsible for VIP accounts, coordinate special key arrangement activities and train new members of the Customer Relations Team.

The successful candidate will have excellent verbal and written communications skills, the ability to remain calm, prioritize and multi-task in a fast paced environment. Three (3) to five (5) years corporate housing or hospitality experience a must; bachelors degree preferred.

Days/Hours: Monday through Friday - 8:30 a.m. to 5:00 pm

                    Saturday and/or Sunday (rotating schedule) - 9:00 am to 5:30pm (remote from home)

What we Offer

We are pleased to offer a competitive base salary, medical, dental, short -term disability insurance, paid vacation and sick leave, paid holidays, and 401(k) plan with a company match.

EEO/AA Employer

(ref. 15393)
We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.