Credit Manager

Fairmont Yangcheng Lake

Location: CN - Kunshan

11/11/16 17:30
Job Details
Credit Manager

At Fairmont Hotels & Resorts, our financial operations thrive with the commitment of Colleagues and Leaders who model our values of Respect, Integrity, Teamwork and Empowerment. Lead your team by example as Credit Manager, where you will model responsible business practices and interpersonal skills as you liaise with both internal and external customers.

Hotel Overview:

Nestled along the shores of the legendary Yangcheng Lake, Fairmont Yangcheng Lake is a luxury five star resort with over 80 hectares of lush parkland, recreation facilities and Yue Feng Organic Farm. The hotel features 200 guest rooms with lakeside views plus an additional 25- room VIP villa, 1,600 square meters of function space, a Willow Stream Spa and Health Club and 5 Food and Beverage Outlets, including high-end signature Chinese Restaurant.

Summary of Responsibilities:

Reporting to the Director of Finance and Business Support, responsibilities and essential job functions include but are not limited to the following:

* Consistently offer professional, friendly and engaging service

* Supervise the day-to-day activities of the Credit department and ensure all standards are followed

* Ensure all procedures regarding billing, collection, credit cards, inquiries, cheque cashing are followed

* Inspect all in-house accounts to ensure adherence to the hotels’ credit policy; assist with the collection efforts of these accounts where necessary

* Ensure local credit policies are followed

* Review all requests for credit and approve as appropriate according to the in-house credit policies

* Communicate approval or non-approval to the appropriate managers

* Ensure proper handling of the filing systems in place according to policies and procedures

* Monitor accounts receivables as required

* Follow departmental policies and procedures

* Follow all safety policies

* Other duties as assigned


* Previous experience in a credit department required

* Computer literate in Microsoft Window applications and relevant computer applications required

* University/College degree in a related discipline an asset

* Excellent communication and organizational skills

* Strong interpersonal and problem solving abilities

* Highly responsible & reliable

* Ability to work cohesively as part of a team

* Ability to focus attention on guest needs, remaining calm and courteous at all times

Must have hospitality experience in China

Must be fluent in Chinese Mandrin

Visa Requirements: must be legally eligible to work in China