Courtesy Patrol

Equity Lifestyle Properties, Inc.

Location: US - AZ - Mesa

Mar 11, 2018
Job Details
Equity LifeStyle Properties (ELS) is the leading operator of Manufactured Home Communities, RV Resorts, and Campgrounds in North America. ELS consists of nearly 400 resorts in 32 states and British Columbia and a team of over 4,000 employees. Our beautiful communities and parks are located in the most desirable regions of the country and we offer a variety of homes and camping options to meet a wide range of customers' needs. Our guests and residents enjoy rich vacation and lifestyle experiences in our various resorts.

We are seeking qualified candidates for the position of Courtesy Patrol at our property in Mesa, AZ. This position is responsible for providing a courteous, visible, and reassuring presence among members and guests whenever on duty. Works as a team participant to ensure the resort meets the quality standard set by the company.

Job Duties include:

* Conducts resort community patrol several times a day.

* Checks in daily with Courtesy Patrol Supervisor and/or Resort Manager to receive an update regarding any potential situations as well as reviewing the patrol log from the previous shift.

* Completes a daily patrol log communicating pertinent situations to management.

* Completes incident reports as necessary which includes taking photos.

* Responds to all after hours calls in a timely manner.

* Secures and locks amenities and common area buildings at designated closing times.

* Monitors exterior light and reports outages to Resort Manager.

* Maintains communication with local police department and Resort Manager calling 911 in the event of emergencies.

* Maintains confidentiality regarding sensitive company, personal member/guest, and employee information.

* Performs other duties as assigned.

Requirements include:

* High school diploma or equivalent

* 1-3 years experience in a customer service environment.

* Experience working with financial receivables and reservation system.

* Basic reading, writing, math, and good computer skills are necessary.

* Excellent communication, customer service skills, and problem solving abilities required.

* Knowledge of and experience working within the RV business preferred.

We invite you to visit our web site at for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.
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Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.