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Property Name:
Adolphus Hotel, Autograph Collection
Job Title: 
Texas-Dallas/Fort Worth Metroplex
Company Name: 
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
Bonus Pay: 

Welcome to Crescent Hotels & Resorts, a premier hotel management and ownership group. Crescent seeks energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

Strong core values related to customer service and associate satisfaction account for the continued success of our company. We are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. We are pleased that you have chosen to learn more about our growing organization and are confident that Crescent will provide you with a very rewarding career. print

JOB OVERVIEW To deliver exceptional, professional, nurturing and relaxing
hair styling, nail, facial and waxing services to spa guests while being a productive
and active team member of the Spa.

REPORTS TO Spa Manager Assistant Spa Manager Spa Supervisor

1. Call and confirm each shift (appointments) you are scheduled for. Arrive 15
minutes prior to first appointment scheduled for the day. Check schedules
throughout the day for changes.
2. Greet guest with a smile, maintain eye contact and use guests name.
3. Ensure that the guest has a full understanding of the service and is
comfortable prior to beginning treatment. Do not diagnosis physical ailments
or give advice in regards to medical concerns.
4. Provide quality, safe, consistent and ethical massage to all guests. During the
service, check with the guest two times to assure guests comfort and
pressure of massage
5. Interact with guests and fellow team members in a friendly and service
oriented manner. Offer each guest water at the end of their service.
6. Clean work areas when finished with treatment, keeping it clean and prepared
for the next guest and staff member. Treatment rooms are always left in a
clean presentable fashion as tours are given throughout the day.
7. Complete each service within the designated time for the quoted price.
Inform guest of added costs and services before performing them.
8. Clean work areas when finished with treatments, keeping it clean and
prepared for the next guest and staff member. Salon and stations are always
left in a presentable fashion as tours are given throughout the day.
9. Adjust chair height for correct ergonomic working standards.
10. Remove soiled linens after each treatment, take to laundry by end of shift
and replenish room stock.
11. Abide by all State Board of Cosmetology regulations and guidelines.

2-3 years previous cosmetologist experience. Local andor State Certification required. Dual certification preferred. Experience in a luxury hotel spa environment preferred.


Must have the ability to communicate in English. Self-starting personality with an even
disposition. Maintain a professional appearance and manner at all times. Can
communicate well with guests. Must be willing to pitch-in and help co- workers with
their job duties and be a team player. Ability to effectively deal with internal and external
customers, some of whom will require high levels of patience, tact and diplomacy to
defuse anger and collect accurate information and resolve. Ability to observe and detect
signs of emergency situations. Ability to establish and maintain effective working
relationships with associates, customers and patrons. Current Cosmetology
License Minimum of 2 years professional salon experience preferred.


Physical Activities Standing (continous), Walking, Sitting, Using hands to finger,hands to feel
Reaching, Climb or Balance, Stoop, Kneel, Crouch, or Crawl, Talk or Hear, Taste or Smell, Other Physical Demands (please include any comments next to all applicable)
IndoorOutdoor Indoor some locations may have seasonal outdoor events
Hazardous Materials or Noise NA
HolidaysWeekendsEveningsRequired to work holidays, weekends evenings if business
Equipment Used in Job Some locations use hot stone set for massages.
Other Some locations use essential oils for massages.
Vision Close Vision, Distance Vision, Color Vision
Peripheral Vision Depth Perception, Ability to adjust focus
Up to 10 pounds, Up to 25 pounds, Up to 50 pounds, Up to 100 pounds (Occasional), More than 100 pounds

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Hotel Management Companies: Crescent Hotels & Resorts A Premier Hotel Management Company