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4FA0791ACAF22949
Corporate Senior Vice President, Operations - Crossroads
Interstate Hotels & Resorts
Arlington, VA, US 22203
Arlington
VA
22203
8/10/17 12:00 AM
9/9/17
Hotel/Resort
Corporate Office / Executive
Yes
 

BASIC PURPOSE: Oversee the planning and managing of the operations of a region of hotels to achieve customer (guests, associates, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.


ORGANIZATIONAL SCOPE: Position is responsible for the oversight of the Crossroad's General Managers at a region of hotels and the short and long term planning and ensuring a good and continued relationship with the owners' of the hotels. Responsible for reviewing and approving the hotel's budget, marketing plans and business plans. Position is responsible for the direct supervision of the hotel's General Manager and the indirect supervision of all hotel associates. Position has regular contact with the hotel owners to provide information and discuss operations.


ESSENTIAL FUNCTIONS Include but not limited to:


1. Manage the Human Resources of the hotel Crossroad's General Managers in the region in order to attract, retain and motivate the GMs; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications, discipline and terminate, as appropriate.


2. Ensure hotel's compliance in the implementation of company programs (IHR/Franchiser), development and management of property programs and management of the operations of the hotel in a manner consistent with the requirements of; the Management contract, the Franchise agreement, Federal/State laws and regulations and IHR's policies and procedures to ensure a high level of customer satisfaction, limit liabilities and maximize profits.


3. Manage and oversee the relationship with the owner's of the hotels and ensure that good owner relations are maintained between the GMs and their respective hotel owners.


4. Ensure General Managers are developing, recommending, implementing and managing the hotel's annual and long term operation, sales and marketing, capital, revenue, expense and profit goals to meet/exceed owner and corporate management expectations.


5. Perform special projects as requested (5%)



Knowledge and Skills:


Education: A four year college degree or equivalent education/experience.



Experience: Five to ten years of employment in a related position with this company or other organization(s).


Skills and Abilities: Requires advanced knowledge of the hospitality and business management fields. Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information. Requires studying, analyzing and interpreting complex activities or information in order to improve current practices or develop new approaches. Ability to make decisions with only general policies and procedures available for guidance. Requires highly developed communication skills to interface with executives at all organizational levels; owners, investors, associates and guests.



No. of associates supervised: 10 - 30 associates



Travel required: Frequent travel is required for visiting hotels and owners as needed



Hours Required: 50 to 60 over a 5 to 6 day period; flexible; days and times may vary based on need.


Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement.



 
Requirements
 
 
 
http://careers.interstatehotels.com/jobs/1109059-corporate-senior-vice-president-operations-crossroads/frame?source=hcareers
ihr Hotels and Resorts logo

Interstate Hotels & Resorts is the leading global hotel management company. Hotel owners, developers and guests discover the Interstate difference in our 425 hotels, resorts and conference centers with nearly 75,000 rooms located throughout the U.S. and around the globe.

Our rich history spanning 55 years of innovation, consistency and success is unmatched in the hospitality industry, making Interstate the preferred hotel management company of major global brands. It also allows our associates to consistently deliver results for real estate investors, ownership groups, publicly-traded REITs, privately held companies, and private equity funds today and in the bright future to come.

Position Info
Location: US - VA - Arlington
Position: Corporate Senior Vice President, Operations - Crossroads
Salary:   
Management Position: Yes
Bonus Plan: Yes
Contact Type: Employer
Industry Categories: Hotel/Resort
Position Categories: Corporate Office / Executive
Work Permit Needed: Applicants who do not already have legal permission to work in the United States will not be considered.

Logo
Interstate Hotels & Resorts
Corporate Senior Vice President, Operations - Crossroads

Position Description

BASIC PURPOSE: Oversee the planning and managing of the operations of a region of hotels to achieve customer (guests, associates, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.


ORGANIZATIONAL SCOPE: Position is responsible for the oversight of the Crossroad's General Managers at a region of hotels and the short and long term planning and ensuring a good and continued relationship with the owners' of the hotels. Responsible for reviewing and approving the hotel's budget, marketing plans and business plans. Position is responsible for the direct supervision of the hotel's General Manager and the indirect supervision of all hotel associates. Position has regular contact with the hotel owners to provide information and discuss operations.


ESSENTIAL FUNCTIONS Include but not limited to:


1. Manage the Human Resources of the hotel Crossroad's General Managers in the region in order to attract, retain and motivate the GMs; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications, discipline and terminate, as appropriate.


2. Ensure hotel's compliance in the implementation of company programs (IHR/Franchiser), development and management of property programs and management of the operations of the hotel in a manner consistent with the requirements of; the Management contract, the Franchise agreement, Federal/State laws and regulations and IHR's policies and procedures to ensure a high level of customer satisfaction, limit liabilities and maximize profits.


3. Manage and oversee the relationship with the owner's of the hotels and ensure that good owner relations are maintained between the GMs and their respective hotel owners.


4. Ensure General Managers are developing, recommending, implementing and managing the hotel's annual and long term operation, sales and marketing, capital, revenue, expense and profit goals to meet/exceed owner and corporate management expectations.


5. Perform special projects as requested (5%)



Knowledge and Skills:


Education: A four year college degree or equivalent education/experience.



Experience: Five to ten years of employment in a related position with this company or other organization(s).


Skills and Abilities: Requires advanced knowledge of the hospitality and business management fields. Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information. Requires studying, analyzing and interpreting complex activities or information in order to improve current practices or develop new approaches. Ability to make decisions with only general policies and procedures available for guidance. Requires highly developed communication skills to interface with executives at all organizational levels; owners, investors, associates and guests.



No. of associates supervised: 10 - 30 associates



Travel required: Frequent travel is required for visiting hotels and owners as needed



Hours Required: 50 to 60 over a 5 to 6 day period; flexible; days and times may vary based on need.


Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement.



 
Requirements
 
Requirements
Requirements
 

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