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231BCED4B1ACCB81
ihr Hotels and Resorts logo

Interstate Hotels & Resorts is the leading global hotel management company. Hotel owners, developers and guests discover the Interstate difference in our 425 hotels, resorts and conference centers with nearly 75,000 rooms located throughout the U.S. and around the globe.

Our rich history spanning 55 years of innovation, consistency and success is unmatched in the hospitality industry, making Interstate the preferred hotel management company of major global brands. It also allows our associates to consistently deliver results for real estate investors, ownership groups, publicly-traded REITs, privately held companies, and private equity funds today and in the bright future to come.

Position Info
Location: US - FL - Maitland
Position: Convention Services Manager OEM
Salary:   
Management Position: Yes
Bonus Plan: Yes
Contact Type: Employer
Industry Categories: Hotel/Resort
Position Categories: F&B - Banquets
Work Permit Needed: Applicants who do not already have legal permission to work in the United States will not be considered.

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Sheraton Orlando North Hotel
Convention Services Manager OEM

Position Description

BIG things happen on your watch. Details are countless. Stakes are high. You've got this. Because skilled experience, a thorough understanding of your hotel, and an innovative approach to problem solving put you in the "zone." Pairing client vision with property offerings is a breeze. When events are underway, you're on top of every detail and communication. And when the unforeseen occurs, you respond with swift effectiveness, to elevate the guest experience and achieve financial goals. The Convention Services Manager position with Interstate may be a great way to make an impact and realize your potential.

As Convention Services Manager, you will


  • Combine your experience, knowledge of property capabilities, and passion for innovation to elevate the guest experience and optimize property function space and resources. Manage all aspects of event details and related activities, actively listening and effectively responding to client and guest need and associate challenge.

  • Exercise your understanding of hotel offerings to plan, masterfully sell, and detail all aspects of event orchestration for optimal guest experience, recurring sales opportunities, and sales goal revenue achievement.

  • Keep communication flowing and transparent between client, hotel departments, and external resources, ensuring expectations are clear and services are delivered without flaw ensuring a "wow" guest experience.

Fundamentals

A high school education or equivalent is required, with a four-year college degree helpful. A minimum of two years' experience in a related position is also required. Advanced knowledge of Catering Sales and Food and Beverage industries is expected. Effective verbal and written English communication skills are necessary to be successful in this position. Regular use of a computer, business equipment and software is expected. Fast-paced, full mobility, continuous standing and the ability to occasionally lift, carry, and move up to 30 pounds is required. Limited local travel may be required.



 
Location Information

Requirements
 

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