Job Title: Controller
Report to: General Manager
Brief Summary of Job: Responsible for planning, directing and managing the provision of accurate, timely and objective financial data from which informed management decisions can be made.
Essential Functions and Responsibilities of the job include but are not limited to:
____ Providing services that are above and beyond for guest satisfaction and retention.
____ Utilizing interpersonal and communication skills to lead, influence and encourage others;
advocates sound financial/business decision making; demonstrates honesty/integrity;
leads by example.
____ Encouraging and building mutual trust, respect and cooperation among team members.
____ Recommend strategy designed to improve the property's ability to operate and perform as effectively as possible.
____ Safeguard owner assets by creating a strong, effective, and efficient control environment and culture on property.
____ Ensure that internal controls and financial processes exist to achieve timely and accurate reporting of all financial and fiscal matters as well as to ensure proper safeguarding of assets.
____ Responsible for compliance with standard policies and procedures and all applicable laws.
____ Direct preparation of annual budget and monthly forecast.
____ Establish and / or recommend to management major economic objectives for hotel and plan the work to maintain the status of the property up to the required standards.
____ Ensure Hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items.
____ Support General Manager and property financial goals by direct preparation of monthly and annual reports that summarize and forecast hotel's revenues, expenses and earnings based on past, present and expected operations.
____ Perform special financial analysis as needed and /or requested by General Manager and Corporate Office.
____ Ensuring the collection and payment of applicable local, state, and federal taxes.
____ Prepare reports required by regulatory agencies; Advise management of desirable operational adjustments due to tax code revisions.
____ Analyzing financial information detailing revenues and expenses, prepare balance sheets, profit and loss statements, and other reports to summarize Hotel’s current and projected financial position.
____ Negotiate and monitor contracts with vendors.
____ Establishing and modifying documents and coordinate implementation of accounting and accounting control procedures.
____ Partnering closely with other departments within the Hotel to provide and ensure highest quality service to internal and external customers.
____ Maintaining complete knowledge at all times of: All hotel features/services, hours of operation and all department policies and procedures.
____ Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
____ Promote safe work practices.
____ Interview, select, review, train and performance manage department team members. Train new employees according to all corporate specifications, including documentation. Assign duties and schedule staff, balancing needs of Hotel and productivity standards. Monitor staff activity and coach performance.
____ Administering payroll for department and Hotel.
____ Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.
____ Perform other duties as assigned, requested or deemed necessary by management.
***Management retains the discretion to add or change the duties of the position at any time. ***
Supervisory Responsibility: Overall responsibility for supervision of all department team members and operations.
Independent Judgment Used: Frequently within the guidelines established by management and to the extent of operating within Pacifica Hotel Company policies and procedures.
Working Conditions/Environment: Access to entire exterior and interior of property.
Interested candidates please apply at www.pacificahotels.com/careers
Knowledge/Education/Experience: Advanced proficiency in Microsoft applications. At least ten (10) years of progressive accounting and/or finance experience in a hotel required. College graduate in Finance, Economics, or Accounting. Experience in a union environment is preferred but not required.
Skills/Abilities/Other Requirements: English speaking or bilingual. Ability to make timely, effective decisions. Ability to prioritize, organize and delegate work assignments. Ability to maintain good team member relations. Ability to develop and maintain effective internal and external guest relations. Ability to direct performance of team members and follow-up with corrective action where needed. Ability to provide effective communications, both verbal and written. Strong analytical skill set and problem solving ability. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and present data in a compelling manner. Strong attention to detail. Dependable.
Physical Requirements: Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
Additional Comments: Must be aware of the importance of safety and security. Endeavor to be conscious of safety and security at all times. Friendly and courteous to guests and fellow team members at all times. Actively cultivate a service culture of excellence.