Conference Set-Up Houseperson
Property Name:
Q Center
Job Title 
Conference Set-Up Houseperson
Illinois-Chicago West
Company Name: 
Wyndham Hotel Group
Saint Charles
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.
As the world’s largest hotel company, and a leading player in the global hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in 70 countries—all supported by more than 7,000 associates on six continents. And we know our success is attributable to our associates, a bright, talented and diverse group of individuals who embrace our signature Count On Me! service culture and have a passion for excellence.  To learn more visit us at

Job Description
Wyndham Hotel Group is searching for a full time Conference Set-Up Houseperson to work at our property in St. Charles, IL.  This position is responsible for setting up all event/meeting rooms according to specifications.
Note: Must be flexible to work all shifts.

Responsibilities will include but not be limited to:
  • Maintain all meeting rooms and adjoining public spaces in excellent condition at all times.
  • Report all maintenance needs and damages to Manager/Engineering department for immediate repair.
  • Follow daily work sheets and checklists through to completion.
  • Maintain office area, storerooms, equipment, and work carts in excellent condition at all times. Set up and break down for banquet functions as needed including moving tables, setting tables and chairs, staging and portable stairs, podiums, buffet set-up, bar set-up, etc.
  • Set up and break down a variety of rooms in various styles and shapes.
  • Follow Banquet Event Orders with strong attention to detail.
  • Maintain a strong knowledge of various types of set-up.
  • Assist the A/V team with setting up equipment.
  • Assist with transporting food/beverages to event location.
  • Attend appropriate department meetings.
  • Prepare carts with supplies needed for set-up or refreshment of rooms.
  • Maintain constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). 
  • Report all safety incidents to the on-duty supervisor.
Note: Must be flexible to work all shifts.
Basic Qualifications
  • Minimum high school diploma.
  • Minimum one year job-related experience preferred.

Preferred Qualifications
  • Previous meeting and event set-up and clean-up experience a plus.
  • Must be able to abide by the company appearance standards and compliance with the designated uniform.
  • Dedicated to exceeding service standards and providing services and standards to the highest caliber.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Proficiency in oral and written communication skills in English. 
  • Must be able to read and interpret Banquet Event Orders and other communication methods used in Banquets.
  • Must be able to work variable shift, weekends, holidays, and special events, as needed.
  • Must have employment eligibility in the U.S.

Physical requirements:
  • Regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls.
  • Must be able to lift up to 75 lbs. and work the majority of shift on feet.
  • Frequently is required to talk or hear.

Wyndham Hotels and Resorts is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.We require consent to pre-employment background screening & drug testing for all positions.