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Conference Services Manager
Property Name
Suncadia Resort
Job Title
Conference Services Manager
Company Name
Cle Elum
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Bonus Pay
Position Categories
Destination/Event Manager

Suncadia Resort features the best of both worlds - luxury and comfort in a secluded wilderness setting, just 80 miles east of Seattle. With a mountain lodge, full service conference center, full service spa, sports center, outdoor amphitheater, trails and recreational areas, 2,000 residential units, and three golf courses, Suncadia has much to offer both guests and associates. We are the ideal employer to launch your career with No Limits. With a wide variety of positions available, we are currently hiring at all levels of experience, and encourage associates who wish to train for advancement into management positions. We strive to hire people with the passion to create extraordinary experiences for our guests. If you have this passion, we have a place for you at Suncadia.

Job Description

Job OverviewThis position is responsible for the overall operation of the convention banquet space, meeting with guests to understand the requirements for their functions, and supervision of the banquet staff to ensure guests' requirements are met and exceeded.Essential Functions
  • Meet all established service standards;
  • Plan contracted future group events with clients;
  • Direct new sales leads to Sales & Marketing Team in a timely manner;
  • Proactively call potential clients to generate new business leads;
  • Confirm details in person, via phone and written correspondence to clients in a timely manner;
  • Compile this information for distribution to clients and to Inn departments according to distribution guidelines;
  • Ensure that contract arrangements are being adhered to by both the conference team and by our clients;
  • Coordinate the ordering and correct billing of special rental equipment needed for events;
  • Coordinate all ordering and stocking of props and décor needed for events;
  • Follow directions from supervisor;
  • Ensure high quality of menus sold and planned;
  • Complete daily paperwork in an accurate and timely manner;
  • Ensure compliance with all applicable safety and Health Department requirements;
  • Comply with all Company policies, procedures, and safety regulations;
  • Actively solicit and prospect for catering opportunities to meet or exceed monthly catering quotas;
  • Other duties as assigned.

Job Requirements

  • Exceptional communication skills;
  • Previous group food service and event planning experience;
  • Previous food preparation experience required;
  • Proven ability to function in high impact customer situations;
  • Ability to work with computer programs such as Word, Excel, Springer Miller and Delphi;
  • Ability to communicate effectively verbally in person, in writing and over the phone;
  • Ability to document customer arrangements in a timely fashion with extreme accuracy;
  • Ability to work with flexible work schedule;
  • Must possess valid WSLCC and food handlers permits;
  • Must maintain clean, neat appearance and be organized;
  • Ability to handle cash register and associated transactions with accuracy;
  • Must be able to work flexible hours and days including weekends, holidays and variable shift times.
Working Conditions:
  • Ability to stand for entire shift;
  • Must be able to occasionally lift