Conference Service Manager
Property Name:
Wyndham Atlanta Galleria
Job Title 
Conference Service Manager
Company Name: 
Wyndham Hotel Group
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.
General Requirements

·            Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

·            Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

·            Must be able to multitask and prioritize departmental functions to meet deadlines.

·            Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

·            Attend all hotel required meetings and trainings.

·            Participate in M.O.D. coverage as required.

·            Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.

·            Maintain high standards of personal appearance and grooming, which include wearing nametags.

·            Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.

·            Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

·            Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

·            Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

·            Must be able to maintain confidentiality of information

Education & Experience: 

·            At least 4 years of progressive hotel sales experience; or a 4 year college degree and at least 2 year of related experience; or a 2 year college degree and 3 or more years of related experience.

·            Must have a valid driver’s license in the applicable state.

·            Must be skilled in Windows, Company approved spreadsheets and word processing.

Physical requirements:

·          Long hours sometimes required.

·          Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.