Conference Sales Manager
Property Name:
Dolce Hayes Mansion
Job Title 
Conference Sales Manager
Location: 
California-Silicon Valley/San Jose
Company Name: 
Wyndham Hotel Group
City: 
San Jose
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
Yes
Accommodation: 
No
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.
As the world’s largest hotel company, and a leading player in the global hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in 70 countries—all supported by more than 7,000 associates on six continents. And we know our success is attributable to our associates, a bright, talented and diverse group of individuals who embrace our signature Count On Me! service culture and have a passion for excellence. To learn more visit us at http://www.wyndhamworldwide.com.

The Hayes Mansion resort hotel is one of the South Bay's most impressive and distinctive historical structures. The Dolce Hayes Mansion is an exquisite fusion of turn-of-the-century luxury and high-tech convenience. Listed on the National Register of Historic Places, the meticulously renovated Spanish Colonial Revival-style manor is as opulent as ever. This quiet haven, complete with sweeping mountain views, offers the perfect destination for business meetings, special events, weddings or relaxing vacation – just 15 minutes from San Jose International Airport and 45 minutes from San Francisco and Monterey. Nearby, wineries, nightlife and championship golf beckon. Stunning decor, and unparalleled guest service have made the Dolce Hayes Mansion an award-winning legend once again.

Job Description
Wyndham Hotel Group is searching for a  Conference Sales Manager to work at our beautiful Dolce Hayes Mansion property in San Jose, CA. This position is responsible for managing a day meeting, meeting territory and meet and achieve yearly revenue goals by developing accounts and business opportunities.

Responsibilities will include but not be limited to:
• Plans and coordinates details for meetings
• Complete accurate BEO’s, upselling food, beverage, room rental, recreation, special amenities and technology
• Communicate all changes on Event Orders to other departments
• Actively prospects and solicits new contacts and business opportunities for meetings
• Acts as on-site contact for meeting and meeting groups and larger groups as needed
• Produces tickets for master billing including contract services, room rental and guests
• Complete weekly backlog reports and other departmental reports as designated
• Attends weekly resume meeting, training programs and other meeting as designated
• Provides feedback to Director of Sales & Marketing relating to guest comments, observations, industry news
• Follow up with client contact at the end of each meeting to ensure satisfaction and obtain feedback
• Assists with and completes special projects and assignments as designated by the Director of Sales & Marketing
• Produces invoices for clients
• Other duties as assigned
Basic Qualifications
• High School Diploma or GED
• 2 year of related experience or an equivalent combination of education and experience in a hotel or related field preferred.

Preferred Qualifications
• Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs
• Perform other duties as requested by management.

Physical requirements:
• Long hours sometimes required.
• Light work - Exerting up to 10 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Sheila Cena at (408) 362-2327. A copy of the company’s affirmative action plan is available at the property in the Human Resource office during normal business hours.


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