Conference & Banquet Sales Coordinator

Swissôtel Grand Shanghai

Location: CN - Shanghai

11/11/16 17:30
Job Details
“a passion for perfection”

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

Swissôtel Grand Shanghai, award winning “Leading Business Hotel” offers 467 contemporary designed rooms. 4 restaurants and bars, a health club and spa, comprehensive conference and banquet facilities cater to all events and occasions.

The S&M at Swissôtel Grand Shanghai is managed by a professional, friendly and dedicated team of Rooms Sales, Reservations, C&B Sales and PR & Communications. To strengthen our team, we are looking for:

Conference & Banquet Sales Coordinator

Position Objective: for you to ensure a
high quality and consistent focus on the administration and coordination of
this busy department, which will also assist in providing a personalized experience
for all our clients, thereby contributing to and supporting the reputation of
our hotel.

Summary of Responsibilities:

* Execute all relevant sales activities within individual market segment.
* Participate in achieving department goal actively
* To observe and count revenue and business from M.I.C.E
* Try very best to sell hotel products
* Assist Senior /Sales Manager to predict room revenue
* Take part in major exhibitions concerns with tourism and promotions, recommend
* hotel’s rooms and meeting facilities.
* Plan individual sales business trip and visit local clients.
* Collect competitor’s information periodically
* To maintain relationship with clients and continue to communicate with other department
* To maintain superior market positioning through various means of communications such as business visit, call, fax, ect.
* To develop room nights as well as catering revenue
* Show clients around the hotel
* Keep tense communication with relevant operation department
* Attend prepare meeting and close meeting
* Hand over group inquiry and coordinate internal implementation
* Hand over group inquiry and coordinate internal implementation
* Develop potential clients as well as future business


We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:

* Edit all the reports required from DOS.

* Ensure to update all the sales events and datas.

* Receive and answer all calls from customers.

* Offer professional and excellent hotel information to customers.

* Handle with all the letters, and ensure to manage all of them within 24 hours.

* Manage the departmental files management system.

* Assist to the sales follow-up works.

* Contact group events, including make reservations for rooms/sites, set and supervise deadline and deposit payment.

Swissôtel Hotels & Resorts

Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

If you are interested in embarking on a challenging career with us, we invite you to submit your application online.

Swissôtel is an Equal Opportunity Employer.

Job Level
: Colleague

: Full-time

: Day Job

: No

Closing Date
: 12.Jan.2017, 8:59:00 PM

Job Number: