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Condo Relations Manager
Property Name
Snow King Hotel & Grand View Lodge
Job Title
Condo Relations Manager
Jackson Hole
Work Permit
Applicants who do not already have legal permission to work in this country will not be considered.
Position Categories
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At BENCHMARK, a global hospitality company the definition of success is as individual as each of the over 10,000 employees worldwide who compose our award-winning teams. Each person brings unique skills, talents, experience, history, and culture to our company. Together, they form an extraordinary mosaic that supports BENCHMARK's very entrepreneurial culture. Each team member's desire for accomplishment is supported by our determination and passion to build successful and rewarding futures.

Job Description

The Condo Relations Manager is responsible for assisting the Executive Housekeeper, Director of Engineering, and Director of Operations in overseeing the proper and smooth operation of the Housekeeping and Engineering Departments as it relates to Condos. The Condo Relations Manager will monitor all aspects of employee activity to ensure the highest quality in cleanliness and maintenance for the Lodge condos.


Assist with department purchasing, maintaining consistent availability of all cleaning products, machinery, amenities, etc.

Administer “Quality Assurance Program”. As necessary, establish new standards to provide the guests the highest quality of service.

Recommend areas in need of improvement.

Assist with weekly/monthly inventories, with timely reporting to Accounting.

Ensure that other expenses are kept within budgeted guidelines, through monitoring of staff handling and usage of supplies and equipment.

Attend all scheduled meetings, i.e. Manager Daily Stand-up, Rooms Division, Department Head, Safety, etc.  

Responsible for proper quality control. 

Ensure standards of cleanliness are met in all areas of responsibility. 

Ensure guest’s maintenance requests and questions are resolved to their needs. 

Assists with the organization and participation in meetings and maintains records and data pertaining to Condo Property Operations. 

Participates in the development and monitoring of budget analysis and capital plans. 

Coordinates with outside contractors. 

Communicates information to the Director of Engineering and acts as a representative in his/her absence. 

Responsible for correct use of office equipment, EMS systems and Life Safety Systems.

Walk owner arrivals three days in advance. 

Follow condo owner checklists and ensure the list is completed in its entirety. 

Report and ensure the completion of maintenance work orders 

Monitor all condo kitchen inventories. 

Maintain the upkeep and organization of the houseman tools and work areas.  


Respond to any reasonable task as assigned by Director of Operations.

Job Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
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