true
/seeker/email?jobAdId=71758BD1A126A709
window.open('/seeker/apply/quickApply?jobAdId=71758BD1A126A709');logEvent('job details','apply-1');
71758BD1A126A709
Concierge
Property Name
Stowe Mountain Lodge
Job Title
Concierge
Location
Vermont-Northern/Burlington
Company Name
City
Stowe
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Concierge Desk

Stowe Mountain Lodge, located in the heart of the storybook town of Stowe, Vermont, is New England's preeminent ski-in/ski-out mountain lodge. Boasting 312 luxuriously appointed accommodations, world-class spa, award-winning dining, 18-hole Bob Cupp designed golf course, 24-hour heated pool and a wide array of year-round activities, Stowe Mountain Lodge is a destination truly unlike anything else in the east. Despite the carefully crafted rustic Vermont-Alpine architecture, stunning, panoramic mountain views and the tranquility of the area, Stowe Mountain Lodge believes success is achieved by the team behind the property. At Stowe Mountain Lodge, we promote a strong work ethic, cooperation and a team-building mentality, positive spirit, new ideas and growth and reward those who consistently go above and beyond in their work. We empower our employees, at every level, so each individual can truly make a difference at Stowe Mountain Lodge. Undoubtedly, we recognize it is people that support Stowe Mountain Lodge that make it the most exceptional, unsurpassed, luxury ski resort in the Northeast.

Job Description


Job OverviewYou will be an integral member of the front office team that creates distinctively different and authentic experiences for our guests.  You will warmly greet guests and assist them with their travel itinerary, reservations, and overall guest experience details.  You will be able to promote hotel services and amenities to the guests, and connect the guest to local and authentic experiences in the community.Essential Functions
  • Use your exceptional written and verbal communication skills to provide ideas about guest amenities and experiences, and organize itineraries and reservations on their behalf
  • Utilize the freedom to go beyond to become an expert in the local community and confidently connect vistors to unique and unforgettable experiences in the local area
  • Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home
  • Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met
  • Have an impeccable eye for detail to ensure accuracy and efficiency

Job Requirements


  • Must be an individual who knows Vermont and the Stowe area very well.
  • Flexibility.  This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
  • Experience.  Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences.
  • People Person.  The best part of serving others is creating guest experiences that go beyond the expected.
  • Great communicator.  Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing
  • A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.