true
/seeker/email?jobAdId=5B11358F7A979DF5
window.open('/seeker/apply/quickApply?jobAdId=5B11358F7A979DF5');logEvent('job details','apply-1');
5B11358F7A979DF5
Property Name
Norfolk Sheraton
Job Title
Concierge
Location
Virginia-Norfolk/Hampton Roads
City
Norfolk
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Industry
Hotel/Resort
Concierge

Apply Now Atrium Hospitality is a leading hotel and asset management company headquartered at Deerfield Point in Alpharetta, GA, overseeing a portfolio of hotels licensed primarily through the Marriott, Hilton and Intercontinental brand families. We strive to bring to life a culture that promotes the four simple values that drive our business: Perseverance, Respect, Service, and Teamwork.

Job Description

To welcome guests upon arrival to the Hotel, recommend Hotel amenities and ensure a pleasant experience. Be
knowledgeable and able to recommend local attractions to include restaurants, entertainment, museums, etc.

RESPONSIBILITIES:
1. Supervise Club Lounge Employees.
2. Contact and follow up with VIP Guests to ensure their expectations are met.
3. Consistently offer professional, friendly and engaging service
4. Recommend hotel amenities and local attractions
5. Assist guests with mail, messages, and any plans or arrangements they require
6. Focus attention on Guest needs, remaining calm and courteous at all times
7. Assist Guests regarding hotel facilities in an informative and helpful way
8. Follow Department policies, procedures and service standards
9. Performs any other job related duties as assigned.

Job Requirements

1. Previous customer service experience required, previous concierge experience preferred
2. Must be flexible to working days, early mornings, evenings, weekends and Holidays

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

Apply Now