Delivering hospitality, creating value... every customer, every time is our guarantee not only to our external guests, but to our team members. At Davidson, we know that is the people who operate our hotels that make the difference between average and exceptional performance. Our goal is to recruit, hire, train, support and retain the best hotel team members in the industry. We seek motivated team members who have a passion for service, know how to have fun and desire to provide legendary service. We offer competitive salaries and benefits, including medical, and 401k retirement plan. When you join Davidson Hotels & Resorts, you become family. Join us today!
Delivering Hospitality, Creating Value, Every Customer, Every Time
Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!
Established in 1974, Davidson Hotels & Resorts is a leader in the hospitality industry and a rapidly growing hotel company. We offer full service hospitality management, development, acquisition, accounting, and consulting expertise for the lodging industry. Our portfolio of hotels is focused on 3 and 4 star properties such as Hilton, Embassy Suites, Doubletree, Renaissance, Marriott, Westin, Sheraton, Hyatt Regency, and impressive Independent and Select Service Hotels.
Hyatt Regency Birmingham – The Wynfrey Hotel consists of 329 beautifully appointed, newly renovated guest rooms and 32,000 square feet of event space, featuring 22 meeting rooms, Shula’s Steakhouse – one of the top 5 steakhouses in America and Merk’s Tavern and Kitchen - casual dining and bar. We are connected to the Riverchase Galleria Mall, which features over 200 stores and restaurants. The hotel is only minutes from the attractions of downtown Birmingham, cultural and historic attractions and the Robert Trent Jones Golf Trail at Oxmoor Valley.
The Concierge is an expert in handling a variety of critical guest needs. Whenever possible, the Concierge is expected to strive to make the impossible achievable for our guests by relying on contacts with local merchants and service providers. They must demonstrate your knowledge of the attractions, nightlife, and special services of the surrounding area in order to enhance the stay of our guests. This position will answer questions or make arrangements on items such as transportation, restaurant reservations, interesting places to visit or health and beauty services, cultural events, religious worship, childcare, shopping, florists, and any other needs. The role will also give directions to meetings and events within the hotel as well as explain hotel facilities. Finally, they're expected to assist guests with receipt of facsimiles, mail, messages and packages and help them process such communications and shipments.
• Customer service experience preferred 1-2 years.
• Read, write, speak and understand English.
• Meet minimum age requirement of jurisdiction.
• Familiar with local area and attractions.
• Ability to communicate effectively with the public and other employees.
• Prefer typing of 35 words per minute minimum.
EOE/AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment require