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40E2BB98C2256FFD
Concierge
Property Name
Sunriver Resort
Job Title
Concierge
Location
Oregon-Portland
Company Name
City
Sunriver
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Concierge Desk

Sunriver Resort, Oregon's most popular resort destination, is located on the Eastern slopes of the Cascade Mountain Range, 17 miles south of Bend, Oregon. Enjoying nearly 300 days of sunshine each year, Sunriver Resort combines world-class recreation and resort amenities with Oregon's natural beauty to create an extraordinary vacation destination. The resort boasts three world-class golf courses, which have won many awards including Golf Magazine's coveted Gold Medal as one of America's best golf resorts. Guests looking to relax can take refuge in our renowned Sage Springs Club and Spa. Offering a full range of massages, facials, body treatments, and salon services, our spa is the refuge of choice for relaxation-seekers.

Job Description


Job OverviewYou will be an integral member of the front office team that creates distinctively different and authentic experiences for our guests.  You will warmly greet guests and assist them with their travel itinerary, reservations, and overall guest experience details.  You will be able to promote hotel services and amenities to the guests, and connect the guest to local and authentic experiences in the community.Essential Functions
  • Use your exceptional written and verbal communication skills to provide ideas about guest amenities and experiences, and organize itineraries and reservations on their behalf
  • Utilize the freedom to go beyond to become an expert in the local community and confidently connect vistors to unique and unforgettable experiences in the local area
  • Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home
  • Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met
  • Have an impeccable eye for detail to ensure accuracy and efficiency

Job Requirements


  • Flexibility.  This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
  • Experience.  Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences.
  • People Person.  The best part of serving others is creating guest experiences that go beyond the expected.
  • Great communicator.  Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing
  • A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.