Complex Accounts Receivable

Gramercy Park Hotel & 11 Howard Hotel

Location: US - NY - New York

Jan 11, 2018
Gramercy Park Hotel
2 Lexington Avenue
Human Resources
New York, NY, US
Job Details

The Complex Accounts Receivable job responsibilities include but are not limited to:

  • Monitor payment requirements on groups or functions and process deposits.
  • Complete collection calls on each appropriate outstanding accounts and maintain collection files on each outstanding issue.
  • Review and approve the City Ledger transfers daily and communicate to supervisor any deviation from established Accounting policies and procedures.
  • Handle customer inquiries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules.
  • Process returned checks and credit card chargebacks.
  • Conduct monthly credit meetings and maintain minutes (including returned checks/chargeback logs, credit trace reports, write-off, bad debt allowances, etc.) -Partner with the Sales and Events Team by establishing customer credit, including but no limited to application processing, reference checks, credit limitation, direct billing list, and deposit requirements.
  • Maintain an efficient collection process to include organized filing and tracing system, issuing letter, monitoring returned checks and charge backs, performing collection calls and preparing bad debt write-offs.
  • Update daily revenue complimentary sales reports both for internal distribution.
  • Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
  • Reconcile invoices against ledgers or schedules to ensure accuracy of invoicing.
  • Assist in the monthly close process by posting journal entries that are related to daily/monthly responsibilities.
  • Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues.
  • Perform other Accounting tasks as directed by Assistant DOF and DOF.


Specific experience we're seeking:

  • Ability to work in the Cluster Complex environment.
  • Ability to write and communicate in a business and professional manner.
  • Should have the ability to problem solve and work independently while meeting specific deadlines.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Working command of Excel
  • Knowledge of Excel, Word, Avid, Micros, Aloha, Opera a plus
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Two to three years accounting experience preferably in Accounts Receivable and/or education/training; or equivalent combination of education and experience.
Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.
Medical, Dental, Vision, 401K