Complex Accounts Receivable

Gramercy Park Hotel & 11 Howard Hotel

Location: US - NY - New York

Jan 11, 2018
Gramercy Park Hotel
2 Lexington Avenue
Human Resources
New York, NY, US
Employer
Job Details

The Complex Accounts Receivable job responsibilities include but are not limited to:

  • Monitor payment requirements on groups or functions and process deposits.
  • Complete collection calls on each appropriate outstanding accounts and maintain collection files on each outstanding issue.
  • Review and approve the City Ledger transfers daily and communicate to supervisor any deviation from established Accounting policies and procedures.
  • Handle customer inquiries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules.
  • Process returned checks and credit card chargebacks.
  • Conduct monthly credit meetings and maintain minutes (including returned checks/chargeback logs, credit trace reports, write-off, bad debt allowances, etc.) -Partner with the Sales and Events Team by establishing customer credit, including but no limited to application processing, reference checks, credit limitation, direct billing list, and deposit requirements.
  • Maintain an efficient collection process to include organized filing and tracing system, issuing letter, monitoring returned checks and charge backs, performing collection calls and preparing bad debt write-offs.
  • Update daily revenue complimentary sales reports both for internal distribution.
  • Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
  • Reconcile invoices against ledgers or schedules to ensure accuracy of invoicing.
  • Assist in the monthly close process by posting journal entries that are related to daily/monthly responsibilities.
  • Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues.
  • Perform other Accounting tasks as directed by Assistant DOF and DOF.

 

Specific experience we're seeking:

  • Ability to work in the Cluster Complex environment.
  • Ability to write and communicate in a business and professional manner.
  • Should have the ability to problem solve and work independently while meeting specific deadlines.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Working command of Excel
  • Knowledge of Excel, Word, Avid, Micros, Aloha, Opera a plus
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Two to three years accounting experience preferably in Accounts Receivable and/or education/training; or equivalent combination of education and experience.
Additional Details
Immediately
No
Applicants who do not already have legal permission to work in the United States will not be considered.
Medical, Dental, Vision, 401K
No
Yes
No
Hotel/Resort
Accounting/Finance