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Property Name
Job Title
Cocktail Server
Company Name
Management Position
Bonus Pay
Position Categories
Waitress/Waiter, Banquet Services

Job Description


Chicago Hotel


Sweet Home for sure… Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports and shopping to name a few. The 4 star Omni Chicago sits on the world famous Mag Mile amongst high end retail stores and close to many of the most popular tourist attractions in Chicago. We are known for our quality and exceptional service. We only hire only the best to ensure we continue our longstanding tradition.

Omni Chicago’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Chicago Hotel’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Chicago Hotel may be your perfect match.

Job Description:

To provide efficient friendly customer service at all times and to maintain a clean, professional top quality bar.


* Properly set-up and maintain a clean efficient service area of the bar throughout the shift
* Perform our guest services by using the Moments of Service guidelines
* Responsible for ringing orders into Micros, and delivering orders to the table
* Continually check back with guests
* Keep all supplies stocked
* Clean, clear and reset service areas
* Protect the hotel from liability with regard to over serving guests
* Complete all duties as assigned by manager
* Assist bartender when needed
* Ensure tables are set up properly
* Aid guests in locating other areas of the hotel (walk them to destination if possible)
* Attend all designated staff meetings and training sessions
* Familiarity with food and drink menus
* Adhere to cash handling standards
* Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
* Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications


* Previous serving experience preferred
* Must be able to work a flexible schedule including weekends and holidays
* TABC and Food Handler certifications are required
* Candidates must be able to speak fluent English 

Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

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