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Property Name
William Penn
Job Title
Chef Concierge
Management Position
Bonus Pay
Position Categories
Chef - Executive Chef, Chef - Sous Chef

Job Description


William Penn Hotel


History defines elegance in this classic, downtown Pittsburgh hotel. Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state, and leaders of business and industry. A recent multi-million dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations, and award winning cuisine that have defined the Omni William Penn Hotel for decades.

Job Description:

Position acts as the Leader of the Concierge Team


* This person would be responsible for maintaining guest service and consistent guest experience
* To ensure training of concierge team, to build and maintain strong relationships in various industry related organizations
* To create and implement action plans for departments’ guests’ scores


* Must deliver exceptional customer service
* 2 years of concierge experience is preferred in a 4-diamond hotel
* Must possess membership of Les Clefs d’or or the potential to obtain the Les Clefs d’or certification.
* Must be customer service oriented, multi-task, and detail oriented.
* Must possess excellent organizational skills
* Must be able to communicate effectively and professionally
* Front of the house appearance and demeanor
* Must be flexible and able to work AM, PM, weekends and holidays
* Full time position


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Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

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