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277314
Catering Sales Manager I (Non-Exempt) - The Ritz-Carlton, Cleveland (16001NND)
Property Name
The Ritz-Carlton, Cleveland
Job Title 
Catering Sales Manager I (Non-Exempt) - The Ritz-Carlton, Cleveland (16001NND)
Location: 
Ohio-Cleveland
Company Name: 
The Ritz-Carlton Hotel Company, L.L.C.
City: 
Cleveland
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
Yes
Catering Sales Manager I (Non-Exempt) - The Ritz-Carlton, Cleveland (16001NND)

We make stories like this possible every day. By empowering our fellow Ladies and Gentlemen to make each guest experience like no other. By taking passion and turning it into a vision. And, by leading a team that never forgets we're creating guests for life.

Job Details

Catering Sales Manager I (Non-Exempt)

We make stories like this possible every day. By empowering our fellow Ladies and Gentlemen to make each guest experience like no other. By taking passion and turning it into a vision. And, by leading a team that never forgets we’re creating guests for life.

The Ritz-Carlton, Cleveland, located at 1515 West Third Street, Cleveland, OH, 44113 currently has the following opportunity:

Catering Sales Manager I (Non-Exempt) (16001NND): The position is accountable for soliciting and handling catering sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Conducts day-to-day activities related to catering sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

 

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major.

 

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities could include sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within community to strengthen and expand customer base for sales opportunities.

• Manages and develops relationships with key internal and external stakeholders.

• Provides accurate, complete and effective turnover to Event Management.

 

Engaging in Sales Activities

• Researches and develops new leads for catering business.

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

 

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions and location needs.

• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

 

Additional Responsibilities

• Executes brand’s Customer Service Standards and property’s Brand Standards.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.



 We invite you to learn more about this position and apply at:
https://marriott.taleo.net/careersection/7/jobdetail.ftl?job=16001NND&src=JB-10222



Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook.

www.facebook.com/marriottjobsandcareers
http://www.linkedin.com/company/ritz-carlton

Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton  does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Requirements

See Job Description

Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture,
and engage with the Careers team on Facebook.

Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

We invite you to learn more about this position, apply here: