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Catering Sales Manager
Property Name
The Marker Hotel
Job Title
Catering Sales Manager
California-San Francisco/Marin
Company Name
San Francisco
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Bonus Pay
Position Categories
Sales, F&B - Catering, F&B - Convention Services / Events
Situated in the heart of downtown San Francisco at 501 Geary Street, The Marker San Francisco is surrounded by the city's top theaters, restaurants and shops. The property features the award-winning BDK Restaurant + Bar, 11,000 square feet of flexible meeting space, a fitness center and more.

Job Description

Job OverviewThis position will consistently strive to maximize revenue and promote relationships through effective negotiation of services and prices in the Hotel's continuing effort to deliver outstanding guest service and financial profitability. Will target and win over business via outside sales calls, hosting site inspections and planner meetings, cold calling & emailing, networking, attending industry & association events etc.Essential Functions
  • Responsible for the deployment of departmental actions and catering strategies to meet team and company goals and for the internal and external communications required to deliver excellent guest service and satisfaction
  • Develop catering sales marketing plan, goals & strategies
  • Prospect, solicit and close new business as well as maintain repeat clients. Handle all major events and VIP clients
  • Work closely with Group Sales to sell menus which meet the client's needs and maximize revenues
  • Review & develop departmental structure (i.e. sales, support & service staff)
  • Conduct periodic departmental meetings to review activity & performance
  • Coach departmental & sales managers to ensure goal & plan achievement
  • Periodically review & adjust catering menus to ensure product and vision consistency
  • Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services
  • Work with F&B Director and Banquet Manager to establish policy standards, procedures, operational guidelines & service manual Review & co-ordinate with chef creative menus & new product ideas

Job Requirements

  • Meet & greet clients on event dates and supervise as needed
  • General knowledge of conference technology and audio visual needs
  • Entertain prospective clients and give tours of event space, outlets and guest rooms
  • Keep updated on current sales trends within the market and the competitive set
  • Represent the Hotel in trade shows, industry organizations and community events
  • Attend all required meetings within the Hotel

<!--[if !supportLists]-->·        <!--[endif]-->New Restaurant opening in June 2016 join a Dynamic Sales Team  

<!--[if !supportLists]-->·        <!--[endif]--> 

<!--[if !supportLists]-->·        <!--[endif]-->Join the Marker San Francisco sales team as we relaunch a historic hotel in Union Square with a brand new restaurant and FB team! This individual will join the catering department responsible for Social private catered functions in Restaurant and Banquet Meeting space from organization to execution, including delegation of responsibilities

<!--[if !supportLists]-->·        <!--[endif]-->Work closely with Director of Catering, and Group Sales to generate new business and maintain contact with present accounts

<!--[if !supportLists]-->·        <!--[endif]-->Identify qualifying business potential, closing business, overcoming objections & Negotiating, 

<!--[if !supportLists]-->·        Up selling and understanding the client’s needs

<!--[if !supportLists]-->·        <!--[endif]-->Manage business on the books successfully and work pipeline of Inquiries, Prospects, Tentative and Definite bookings

<!--[if !supportLists]-->·        <!--[endif]-->Work local Key Influencers including Social & professional groups, Convention & Visitor Bureaus, Chambers, Executives

<!--[if !supportLists]-->·        <!--[endif]-->Conduct client visits that are targeted and meaningful to build private dining sales

 2 years of hotel sales and/ or private dining restaurant sales experience. 

Delphi knowledge preferred