JHM Hotels, Inc. Job Opportunities and Hotel Careers
JHM Hotels, Inc. is a national multi-brand hotel company that has developed, acquired, owned, and operated hotels throughout the United States for more than 36 years. These years of growth have earned the company rich and varied experience in every facet of modern hotel development and management.
JHM Hotels has 40 properties with over 6,520 rooms and 1,500 associates with a concentration in key U.S. destinations such as Orlando, Atlanta, Miami, Charleston, SC and soon Washington, DC, along with a five-star luxury hotel in Surat, India. Operating under top performing franchise flags such as Hilton, Hyatt, Marriott, and Starwood, JHM is committed to being a premier lodging company. The company's mission statement shares this commitment with guests, associates and ownership.
The JHM "family" has grown by inviting highly qualified, performance-oriented professionals to join their team and continue to add chapters to the JHM Hotels success story. JHM continues to add to its portfolio through a well balanced and long term growth plan. New associates who are excited about developing a career with a dynamic, values-driven company and ready to be challenged are great candidates for becoming a part of this well-established, yet growing company.
JHM Hotels is an Equal Opportunity Employer and participates in the E-Verify program.
Candidates are offered an opportunity to explore a work environment where their hard work, dedication, integrity and commitment are the keys to their personal and professional growth. With a long standing history of promotion from within and a low turnover rate, which is significantly below the industry standards, the limits of a hospitality career with JHM are unending.
You will find JHM Hotels driven to be "a premier lodging company", never satisfied with the status quo and always searching for a better way to exceed associate, guest and owner expectations.
The purpose of the Catering Sales Manager is to develop business leads, solicit potential clients, service existing accounts, sell all hotel facilities, and meet and exceed budgeted revenue.
Directly or indirectly supervises associates and/or supervisors. Carries out supervisory responsibilities in accordance with the organization's policies, procedures and applicable laws. Responsibilities include but are not limited to: interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Essential Job Functions
Perform duties associated with business development.Develop and follow a targeted action plan and update plan on a monthly basis.Develop, pursue and follow-through with business leads.
Create clients by providing prospects with complete and accurate information on hotel.Determine client needs and possible objections; provide persuasive arguments to close the sale.Negotiate rates to maximize revenues.
Develop positive working relationships with existing clients by anticipating needs and acting promptly to rectify any problems.
Practice effective revenue/yield management to include wise negotiation and booking function space, focused solicitation during soft occupancy periods and effective rate and price negotiation.
Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, and food service schedule.Have a comprehensive understanding of the property and its offerings.
Maintain accurate and proper handling/records of catering and reservations books.
Notifies various department heads of arrangements made to ensure high level of service and guest satisfaction.
Directs associates in preparing banquet and convention rooms and erecting displays and exhibits.
Inspects rooms and displays for conformance to needs and desires of group.
Arranges publicity, special functions, adjusts complaints and performs other duties to promote good will.
Possess strong working knowledge of business development and sales techniques, catering and banquet operations, yield management, service standards and techniques, guest relations and etiquette, food and beverage, service ware and equipment, menu development and general hotel knowledge and practical ability to apply business knowledge in a hotel setting.
Possess the ability to make effective judgments on the various components of the positions and the property to effectively solve guest and operational problems.
Minimum 1-2 years food and beverage supervision and/or sales experience. College degree preferred; High School Diploma and/or 2-3 years’ experience or equivalent combination of education and experience required.
Interested, qualified candidates please apply on-line at www.jhmhotels.com An online application is required for consideration.
JHM Hotels is an equal opportunity and E-verify employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.