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250D77BD4F4ACCBA
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Property Name
Charlotte
Job Title
Catering Sales Manager
Location
North Carolina-Charlotte
Company Name
City
Charlotte
Management Position
Yes
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Sales, F&B - Catering, F&B - Convention Services / Events

Job Description

Overview:

Charlotte Hotel

Charlotte

The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte’s financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.

Omni Charlotte’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.

Responsibilities:

* Solicitation of direct-selling in the local, Corporate Catering market.
* Event planning and detailing for booked events
* Maximize Catering revenues wherever possible and minimize erosion of check averages from price-sensitive groups. Communication of function-arrangement to all responsible hotel departments.
* Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.
* Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
* Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.
* Physically double-check all function arrangements against specifications of client. Correct where necessary.
* Client contract and effective communication to ensure repeat bookings.
* Update and increase client prospects through active prospecting
* Maximize revenues for the hotel through up-selling techniques.
*
Other duties as assigned by Director of Catering.

Qualifications:

* High School Diploma or Equivalent.
* College degree preferred.
* Minimum of 1 year hotel sales/catering experience and/or successful completion of Omni LID program.
* Knowledge of the operations of the hotel industry.
* Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.
* Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.
* Must have proven selling, negotiating and presentation skills.
* Requires knowledge of advanced sales techniques.
* Highly developed customer service skills with strong attention to detail.
* Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred.
* The ability to delegate, effectively train and coach
* Must be able to work a flexible schedule including nights, weekends and holidays. 

Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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