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279256
Catering & Sales Manager
Property Name:
Hilton Garden Inn
Job Title: 
Catering & Sales Manager
Location: 
California-Silicon Valley/San Jose
Company Name: 
City: 
Cupertino
Work Permit?: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
Yes
Salary: 
 
Bonus: 
No
Accommodation: 
No
Address: 
 
Fax: 
 
Email: 
 
Phone: 
 
 
InterMountain Management, LLC, develops, owns and operates premium brand hotel properties nationwide. In addition to owning and operating our own hotels, we are pre-approved to operate the following premium brands for select owners on a third-party basis:
  

Marriott International
• Residence Inn
• Courtyard
• TownePlace Suites
• Fairfield Inn
• Fairfield Inn & Suites
• SpringHill Suites

Hyatt Hotels Corporation
• Hyatt Place
• Hyatt House

Starwood Hotels
• element by Starwood

Hilton Hotels Corporation
• Homewood Suites by Hilton
• Hampton Inn & Suites
• Hilton Garden Inn
• Home2

InterContinental Hotels Group
• Holiday Inn
• Holiday Inn Express


LQ Management LLC
• La Quinta Inns


We currently have a multitude of properties under development across the nation. Our reputation is enhanced by the awards we have won for operations, occupancy, and overall customer satisfaction.
    

Catering & Sales Manager

The role of the Catering & Sales Manager is to solicit and respond to companies and organizations to purchase food & beverage, rent meeting space and ancillary services from the hotel. The Catering Sales Coordinator represents the hotel with customers by telephone or in-person to solicit and close group and local catering business, manages customer relationship by responding to inquiries, meeting with and entertaining clients, conducting property tours, promoting facilities and services and drafting contracts. This position will also provide direction and supervision of meeting and/or catering logistics to catering staff.

Hospitality and or Food and Beverage experience is a plus.  The ability to speak Spanish is highly desirable.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
  • Perform quality assurance (QA) requirements for department.
  • Responsible for menu planning and preparation.
  • Monitors and verifies food costs fluctuation.
  • Ensures quality and appearance of common areas.
  • Interaction/socialization with guests.
  • May be required to run Micros (register) collecting money and balancing.
  • Remain highly visible and be readily available for guests at all times.
  • Take initiative to offer assistance or answer questions throughout the hotel.
  • Proper administration of key control.
  • Complete maintenance work orders and deliver to the supervisor in a timely manner.
  • Thoroughly understand and implement the Brand service culture.
  • Perform all shift checklist responsibilities.
  • Support team members to ensure the team’s entire workload is completed daily.
  • Perform other duties as required.
  • Conduct weekly sales meetings according to InterMountain Management Standards

Catering & Sales Manager Requirements

Education and/or Experience:

  • High School diploma or GED preferred.
  • Minimum two years experience in the food and beverage industry required.
  • Supervisory experience and/or training is required.

Knowledge, Skills and Abilities:

  • Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
  • Good interpersonal skills.Ability to work in a courteous, tactful and patient manner with other associates, management, guests, vendors, suppliers, and other members of the general public conducting business with the property.
  • Ability to communicate effectively verbally and in writing and good telephone skills.
  • Ability to work in a fast-pace, high-energy and demanding work environment.
  • Good knowledge of hotel operations or ability to learn quickly.
  • Good supervisory skills
  • Ability to work as a team player with all levels of associates.
  • Dedicated, hard-working, self-motivated.
  • Good time management skills; multi-tasks skills; ability to prioritize; and coordinate details.
  • Flexibility to adjust work priorities as necessary.
  • Ability to monitor food & beverage costs to keep within budget guidelines.
  • Practice safety standards at all times.
  • Skill in operation of tools and equipment listed below.
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