Call Center Specialist - Bilingual French

Equity Lifestyle Properties, Inc.

Location: US - FL - Orlando

Feb 19, 2018
Job Details
Equity LifeStyle Properties (NYSE: ELS) owns and operates the highest quality portfolio of Manufactured Home Communities, RV resorts and campgrounds in North America. Over the course of nearly 50 years, we own and have controlling interest in nearly 400 communities and resorts in 32 states and British Columbia. Our guests and residents enjoy rich vacation and lifestyle experiences in our communities and resorts.

Are you an experienced resort reservationist or call center specialist? Come join a fast paced growing company, a leader in the real estate industry. We are currently looking for a Call Center Specialist located in our Orlando Call Center. This position is an office role, there is no work from home option. You must be bilingual in French and English.

Job Duties Include:

* Answer incoming telephone calls promptly, courteously, and within established performance standards and criteria.

* Ensure integrity of customer records by verifying and accurately entering customer information and completing necessary paperwork.

* Meet all minimum standard sales performance requirements.

* Demonstrate the ability to navigate through multiple computer systems.

* Must possess strong communication skills including clear understandable telephone voice and ability to interpret information.

* Willingness to perform outbound calls to current customer base. No cold calling required.

Requirements include:

* Strong verbal communication, suggestive sales skills and ability to work in a fast paced environment are required.

* Two years sales experience working in a call center for the travel and vacation leisure industry is preferred.

* Attention to detail and promptness required.

* Must be able to adapt to change easily, be organized, dependable and able to function with limited supervision.

* Available to work evenings and weekends.

In return for your excellent skills and abilities, you may be eligible for a benefits package including: salary; bonus program; health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays and vacations.

We invite you to visit our web site at for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.
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Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.
Customer Service, Reservations