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Busser | La Jolla
Property Name
Estancia La Jolla Hotel & Spa
Job Title
Busser | La Jolla
California-San Diego
La Jolla
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Bonus Pay
Position Categories

A Premier Hotel Management & Investment Company with Strategic Vision and Strong Core Values

Since 1987, Pacific Hospitality Group has maintained a strategic vision and strong core values as guiding principles for business success. With luxury hotel properties from Napa Valley to Southern California, PHG's growing portfolio of hotel and resort investments reinforces the company's cohesive vision and ensuing success.

PHG manages, develops, finances, and owns hotels and resorts located in California, Hawaii, Arizona and Louisiana. We currently own and manage 11 hotels and resorts, representing over 2,676 rooms and 203,650 square feet of premier indoor meeting and event space.

Job Description

Are you an individual who enjoys working at a continuous steady pace in a service environment? Do you enjoy working in a team-oriented culture where providing outstanding and consistent quality service to others in appreciated? Are you attentive to details and have excellent follow through?

If the answer is YES, Estancia La Jolla Hotel & Spa, one of Pacific Hospitality Group's San Diego County Hotels, is looking for you!

Principle Responsibilities & Position Purpose:

To serve guests in a warm, professional and accommodating manner, meeting and exceeding our guests' service standards and expectations, while adhering to the direction from management, to maintain a positive work environment ensuring 100% guest satisfaction.


  1. Provide exemplary customer service and cross marketing skills including proper service of all food and beverage offerings. Assist guests and service staff in the cleaning and setting of tables in an efficient manner.
  2. Complete all assigned cleaning duties, keep all storage areas stocked, cleaned, organized and rotated. Maintain organization and cleanliness of the Mustangs & Burros Bar, bar- stations during and after the shift.
  3. Assist in running food from kitchen to restaurant in an efficient and timely manner. In addition, describe all beer, liquor and wine, menu items, and specials with enthusiasm.


  • Must have extensive knowledge of Food and Beverage etiquette, guest relations and service standards.
  • Ability to read, write and speak the English language fluently to interact with guests.  Good written and verbal communication skills.
  • Ability to analyze guest needs and resolve any and all guests challenges.
  • Basic mathematical skills.
  • Ability to work under pressure and deal with stressful situations during busy periods.
  • Interpersonal skills to provide overall guest satisfaction.

LICENSES OR CERTIFICATES-Must obtain Food Handlers Card and Tips Serve Safe within 30 days of employment.

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Job Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.