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758D43D84D172612

Property Name
Holiday Inn Gaithersburg
Job Title 
Busser
Location 
Maryland-Montgomery County
City 
Gaithersburg
Work Permit 
No
Management Position 
No
Other Benefits 
yes, upon full time status
The B. F. Saul Company Hospitality Group is the hospitality subsidiary of one of the largest private real estate concerns located in the Washington, DC area. Founded in 1892, the B. F. Saul Company has a proud tradition of consistent growth and financial strength. Utilizing time proven investment principles, quality operations, focused management and a true commitment to our team members, the organization has built a prosperous and positive history of success that spans over 110 years.

With nineteen hotels in four different states, our portfolio offers exciting and rewarding career paths in all areas of the hospitality industry.

Our long-term success and stability is centered around our collective focus on our division-wide service excellence pledge, known as "Our Big 3." Our Big 3 is very simple:
  1. Happy, professional team members who demonstrate aggressive friendliness.
  2. A clean, crisp, safe property where everything works.
  3. Guests and team members receive all that they expect... plus a little bit more.
Serving as the cultural anchor of our hotel community, Our Big 3 is symbolized across our division by our mascot, OB3. OB3 gets introduced to all new team members and shows up at all hotel events and celebrations to remind our team members why we're all there and help us stay excited and focused.

One of our most recent initiatives is "Our Big Green" which is our division-wide program for "going green" and implementing environmentally sustainable practices into our hotel operations.

We invite you to visit any of our individual hotel websites to learn more about each property and begin to see for yourself why over 1,000 team members from all over the world have chosen to work in our nineteen B. F. Saul Company hotels.

Job Details

This position is responsible for assisting restaurant staff in clearing and resetting tables in an efficient and courteous manner, Adheres to all health regulations, stocks necessary supplies, and performs basic restaurant cleaning duties. Follows B. F. Saul Company Hospitality Group's high standards of quality to ensure guest satisfaction.



Responsibilities:



  1. Guest Service: Greets all guests in a courteous and friendly manner. Anticipates and responds to guests needs in a positive and timely manner while providing the highest level of service to the guest. Assists other team members as necessary to meet guest needs. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.

  2. Bussing/Cleaning: Responsible for clearing and wiping down tables and counters, disposal of garbage, cleaning floors, picking up dishes and glass wear, and re-stocking as necessary. Transfers full tubs to the dish room, and assists other restaurant and kitchen staff as needed.

  3. Safety/Risk Management: Maintains a clean and safe work area, and handles all beverage/food in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Assist in maintaining sanitation and cleanliness of the restaurant, kitchen, and dish room. Follow all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.

  4. Self Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings and adheres to B. F. Saul Company Hospitality Group attendance policy.

  5. Miscellaneous/Other Duties: Completes all required side work, and takes initiative to jump in to assist servers, dishwashers, or other restaurant staff as needed. Works as a team player and actively contributes to the success of the guest's experience.

 

Job Requirements

REQUIRED SKILLS AND EXPERIENCE


Education: High school diploma/GED or equivalent experience required.

Experience/Knowledge/Skills/Abilities: Must be customer focused, pay attention to details, and work well with others. Must be able to perform job duties in a repetitious and fast paced environment. Must be availalbe to work a flexible schedule to include weekends and holidays.

Physical: Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift. Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and lifting continuously throughout the shift.

PREFERRED SKILLS AND EXPERIENCE


Experience/Knowledge/Skills/Abilities: Prefer one year prior bussing experience in a fast paced environment.

EEO AA M/F/Vet/Disabled

PI95878303