Our Core Belief
Our core belief that people want a better way to experience the world extends not only to our guests and customers, but to our global team of associates, too. A career at Starwood is like no other. If you are ready to support a better way to experience the world and be challenged to deliver your best, we are the company for you.
Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with 1,134 properties in nearly 100 countries and 171,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences with the following internationally renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Four Points® by Sheraton, Aloft®, and ElementSM. The Company boasts one of the industry’s leading loyalty programs, Starwood Preferred Guest (SPG), allowing members to earn and redeem points for room stays, room upgrades and flights, with no blackout dates. Starwood also owns Starwood Vacation Ownership, Inc., a premier provider of world-class vacation experiences through villa-style resorts and privileged access to Starwood brands. For more information, please visit www.starwoodhotels.com. The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the application process, please contact the local Human Resources office at the worksite where you are applying for a position.
The Westin Harbour Castle Toronto Hotel is located on the vibrant waterfront of Lake Ontario and features refreshing accommodations in Canada's largest city. Our hotel invites you to revel in the season as you walk through Toronto's theatre and entertainment districts and to find delight in all the seasonal fun the nearby Harbourfront Centre has to offer. This CAA/AAA Four diamond property is a landmark downtown Toronto Hotel and your haven of personal well being in Toronto. The Westin Harbour Castle Conference Centre sets the stage for productive downtown Toronto meetings and top notch events. Take advantage of over 70,000 square feet of downtown Toronto meeting space featuring spectacular views of Lake Ontario and cascading natural light from our large open windows. Our inspiring spaces, healthful menus, top-notch convention services team, and thoughtful attention to details set you up for success. Make the most of family time. With our Toronto family getaway packages, you can spend more time together-for less. Take your family for an adventure and explore all of the things to do in Toronto by Lake Ontario or check out nearby attractions such as the CN Tower or Hockey Hall of Fame. Parents can also relax and recharge with services catered to their well-being such as WestinWORKOUT™, Run Westin™ and our Toronto Spa, Votre Beauté European Day Spa.
Restaurants & Bars
POSITION PURPOSE Provide friendly, courteous and efficient quality presentation of food and beverage service to all guests. Clean and set up tables in the outlet and perform other food service related duties, including general cleaning and set up. ESSENTIAL FUNCTIONS Clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties. Serve water, bread and coffee and greet guests by name whenever possible during the course of meal service. Stack trays properly for efficient unloading for stewarding and ensure proper safety standards at all times. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. - Perform set up duties as requested to include side stations, storage areas and food staging area. - Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards. - Fold napkins for meal periods to maintain an adequate supply. - Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. - Must be able to speak and understand the primary language(s) used in the workplace. - Requires good communication skills, both verbal and written. - Must possess basic computational ability. Physical Demands - Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. - Requires manual dexterity to use and operate all necessary equipment. QUALIFICATION STANDARDS Education High school or equivalent education required. Experience No prior experience required. Public contact experience desired. Licenses or Certificates Not applicable. Grooming All employees must maintain a neat, clean and well-groomed appearance per Starwood standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.