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Business Transient Sales Manager

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Property Name:
Hilton ColumbusPolaris
Job Title: 
Business Transient Sales Manager
Company Name: 
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
Bonus Pay: 

Welcome to Crescent Hotels & Resorts, a premier hotel management and ownership group. Crescent seeks energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

Strong core values related to customer service and associate satisfaction account for the continued success of our company. We are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. We are pleased that you have chosen to learn more about our growing organization and are confident that Crescent will provide you with a very rewarding career.

The Hilton ColumbusPolaris, located in the vibrant Polaris community, is currently seeking a full time Business Transient Sales Manager for our 252 Room AAA Four Diamond property with over 15,000 square feet of meetingevent space. As an associate of the Hilton ColumbusPolaris, you will also be an associate of Crescent Hotels Resorts, one of the nations largest and fastest growing hospitality management companies. As a manager you will be eligible for partially employer paid health, dental, and vision insurance, as well as 100 employer paid life insurance at one times your annual salary, Short Term Disability and Long Term Disability available on the first of the month after your hire date. You will also be eligible for participation in our 401K program after 6 months of employment with a match of 50 cents on the dollar up to 6 and a 5 year progressive vesting schedule. You will also accrue vacation and personal time each paycheck at a rate of 10 days of vacation and four personal days after one year (These accruals are based on the average hours you work.) After three months of employment you can begin utilizing any accrued personal time and after six months of employment you can begin utilizing any accrued vacation time. Full time associates also receive holiday pay for seven paid holidays a year. Every associate of ours also enjoys free parking, discounted hotel rooms within the Hilton brand and with Crescent Hotels Resorts properties, as well as a free employee meal program.
Upon offer of employment candidates must be willing to submit to social security verification, criminal background check, and urinalysis drug screening. MVR checks may also be conducted if the position requires the associate to operate a company vehicle.
The company does not offer relocation for this position.
Minimum of 3 years of hotel business transient sales experience.
Experience with DELPHI sales system is preferred.
This individual would be responsible for the following Soliciting new accounts. Entertaining and maintaining relationships with existing accounts to meet andor exceed revenue goals. Maximizing revenue by selling all facets of the hotel, both orally and in written form. Moving throughout the property to conduct site inspections. Handling of all account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinating various departments participation in servicing accounts successfully. Ensuring accurate, timely and detailed completion of group resumes. Developing and conducting persuasive verbal sales presentations to prospective clients. Traveling locally to conduct outside sales calls, promote the hotel and reviewaccess the competition. Preparing information for, meeting with and entertaining clients, as deemed appropriate, by potential business from that account. Representing the hotel at trade shows. Setting up exhibits involving bending, stooping, lifting and reaching overhead. Responding to leads via local CVB, National Sales and other lead suppliers. Creating and submitting proposals and contracts to clients. Building groups within Delphi sales system. Conducting solicitation calls based on a flat list. Creating and submitting weekly activity report and other necessary reports as required.
Benefits Include DentalVisionMedical Insurance available 1st of the month after hire, 401K available after 6 months with company match of .50 cents on the dollar up to 6, Company paid Life, STD, LTD, Complimentary associate meal program, Complimentary parking, Hotel room discounts at participating Hilton and Crescent Hotels and Resorts properties.
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities
* Excellent inter-personal and sales-related skills.
* Requires computer skills, including, but not limited to, Microsoft Word, Excel, Outlook, Hiltons OnQ PMS System and Delphi.
* Extensive knowledge of hotel facilities, services, amenities and other offerings.
* Ability to make independent decisions.
* Knowledge of hotel and competitive market.
* Exceptional organizational skills.
In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the particular requirements of the hotel
* Professionally represent the hotel in community and industry organizations and events.
* Participate as a team player with all departments.
* Provide constructive feedback to all departments.
* Be a leader and a role model to all associates.

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