Business Transient/Corporate Group Sales Manager
Property Name:
Hotel ICON
Job Title: 
Business Transient/Corporate Group Sales Manager
Location: 
Texas-Houston
Company Name: 
City: 
Houston
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
Yes
Bonus Pay: 
Yes
Accommodation: 
No
Address: 
220 Main Street
Phone: 
832-667-4454

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Corporate Overview

Westmont Hospitality Group was founded in 1975. What started with a single hotel in North America, has grown to become one of the largest privately-held hospitality organizations in the world.

Throughout the years, Westmont has had an ownership interest in and operated over 1,100 hotels. Currently this stands at over 500 hotels across three continents. Westmont has formed strategic alliances with many of the world's largest hotel brands. These include Fairmont, InterContinental Hotels Group, Hilton, Accor, Starwood, Wyndham, Choice Hotels, Renaissance, Radisson and Best Western. The company is one of the largest franchisees and co-owners of IHG hotels and Hilton hotels worldwide. Westmont has a very diversified portfolio ranging from budget and aparthotels to mid-market business and large conference hotels to boutique hotels and luxury resorts.

Our employees are our most valued resource.  Their expertise is what drives our future success.
If you are skilled in the hospitality industry and seek a stimulating workplace that fosters creativity, teamwork and personal development, contact us today. We reward our employees with the benefits and opportunities you’d expect from an industry leader.

Job Description

Hotel ICON, an exclusive member of Marriott's Autograph Collection located in the heart of downtown Houston, is searching for a guest service-oriented, results-driven professional to join the team as BT/Corporate Group Sales Manager.

The Sales Manager will be responsible for proactively soliciting and handling all revenue-related opportunities in sales.  Understand the competitive landscape and do what it takes to secure business that meets or exceeds revenue expectations and profit goals. Solicit, negotiate and generate new and repeat clients using multiple channels, such as social media, outside calls, and telemarketing. Capture the client's vision and effectively convey the specifications to appropriate departments, rapidly responding to inquiries, concerns, and issues, ensuring an exceptional client experience and seeding future sales. Connect with people in a meaningful way, continually innovating to expand the reach with key corporate, business, and travel industry accounts, tapping into community organizations and the media to elevate the hotel's market share awareness and driving further business.

ESSENTIAL FUNCTIONS/TYPICAL EXAMPLES OF WORK PERFORMED (This list is not comprehensive, but indicates duties and responsibilities which may be redefined pursuant to operational needs):

1.Solicits new business opportunities in order to grow market share in the IBT market. Researches through new and existing sales tool to improve transient volume. Coordinates presentations to organizations for promoting the property. Ensures in house guests are recognized and rewarded for their loyalty.
2.Create leisure demand through packaging and promoting local venues and attractions.
3.Promotes all market segments through individual sales calls. Direct Sales effort is concentrate within all transient categories.
4.Responsible for communicating and following through with hotel management to ensure that
the sales commitment is being fulfilled. Distributes communications ( VIP forms, Site Inspection forms, month end reporting, etc.) detailing the needs of the customer and the sales commitment.
5.Maintains effective relationship with Sales and Operations staff, as well as, all department
heads. Communicates constantly with departments, staff, individual travelers, etc
6.Responsible for maximizing revenues associated with new and existing accounts.
and attends daily RevMax meetings.
7.Maintains proper communication between groups, hotel staff and outside vendors. Promotes repeat business through customer service and relation building with clients. Identifies and communicates the needs of the group to the appropriate hotel departments.
8.Maintains up to date files, traces, account information, etc.
9.Anticipates problems and has solutions; offers suggestions for room accommodations, outlet information and concierge services, etc.
10.Perform all other duties as assigned.

This position will work directly in conjunction with the Director of Sales to develop and achieve hotel revenue goals. The Sales Manager will meet or exceed sales standards, taking corrective action as needed to ensure standards are maintained. Work hours/days vary as dictated by business needs, and may include weekends, nights and holidays.

 

Job Requirements

KNOWLEDGE, SKILLS & ABILITIES

Experience

  • Must have (3+) years of progressive sales experience.

  • Previous experience in the hospitality industry preferred; experience selling luxury brands preferred.

  • Marriott experience preferred

Skills and Knowledge

  • Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio. 
  • Possesses software knowledge (Microsoft Office, etc.).
  • Possesses systems knowledge (MARSHA and CI/TY)
  • Must be able to “Knock on doors” to get the business
  • Knows how to conduct research on the Internet.
  • Weekly prospecting and soliciting  goals
  • Uncovering new customers
  • Savvy in using sales skills to up-sell products and services
  • Knowledge of menu planning, food presentation, and banquet and event service operations
  • Ability to manage guest room and meeting space inventories
  • Strong customer development and relationship management skills
  • Knowledge of overall hotel operations as they affect department
  • Knowledge of AV products and services at both hotels
  • Knowledge of contract management and legalities
  • Financial management skills e.g., ability to understand P&L statements, manage operating budgets, forecasting and scheduling
  • Strong communication skills (verbal, listening, writing)
  • Strong problem-solving skills
  • Strong customer and associate relation skills
  • Strong presentation and platform skills
  • Strong organization skills
  • Strong “Closing skills”
  • Strong “persuasion” skills
  • Ability to use standard software applications and hotel systems
  • Effective decision making skills

 

EOE. Westmont Hospitality Group conduct post-offer Background Check/Drug Testing

 

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