BT Sales Manager
Property Name:
Sheraton Stamford Hotel
Job Title: 
BT Sales Manager
Location: 
Connecticut-Stamford
Company Name: 
City: 
Stamford
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position? 
Yes
Bonus Pay: 
No
Accommodation: 
No
 
Delivering hospitality, creating value... every customer, every time is our guarantee not only to our external guests, but to our team members. At Davidson, we know that is the people who operate our hotels that make the difference between average and exceptional performance. Our goal is to recruit, hire, train, support and retain the best hotel team members in the industry. We seek motivated team members who have a passion for service, know how to have fun and desire to provide legendary service. We offer competitive salaries and benefits, including medical, and 401k retirement plan. When you join Davidson Hotels & Resorts, you become family. Join us today!
  • Delivering Hospitality, Creating Value, Every Customer, Every Time

    Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!

    Established in 1974, Davidson Hotels & Resorts is a leader in the hospitality industry and a rapidly growing hotel company. We offer full service hospitality management, development, acquisition, accounting, and consulting expertise for the lodging industry. Our portfolio of hotels is focused on 3 and 4 star properties such as Hilton, Embassy Suites, Doubletree, Renaissance, Marriott, Westin, Sheraton, Hyatt Regency, Radisson and impressive Independent and Select Service Hotels.

    Our Sheraton Stamford Downtown has an exciting CAREER opportunity! We are currently searching for a team player to join our Sales team as a Sales Manager.

    With 379 guest rooms and 20,000 square feet of flexible meeting space, our property provides a sophisticated and upscale ambiance, excellent service and exceptional accommodations with a twist! Located in the heart of downtown Stamford, you are within walking distance or a complimentary shuttle ride to the most important spots in Stamford and just a 45-minute train ride to New York City.

    Our company culture fosters teamwork, guest service, and individual accountability. We deliver exceptional service, quality, and value to every guest, every time – the driving philosophy of our business. We want our hotels to be the best and our guests to be exceedingly satisfied. To achieve that goal, we hire the most highly qualified people and provide a competitive benefits package which includes:

    * Health Insurance (3 plan options)

  • Dental Insurance
  • Vision Insurance
  • Vacation, Sick and Holiday Pay
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Company paid Basic Life Insurance
  • Company paid Accidental Death & Dismemberment
  • Company paid Short Term Disability
  • Company paid Long Term Disability
  • Short Term Disability Buy Up
  • Educational Assistance Program
  • 401k Plan with match up to 6%
  • Davidson We Care Team Member Assistance Program
  • To learn more about Davidson Hotels & Resorts visit our website, www.DavidsonHotels.com and apply today!

  • CUSTOMER SERVICE: Deliver the best service, quality and value to every customer, every time. Maintain customer satisfaction as the driving philosophy of the business. Personally demonstrate a commitment to customer service by soliciting and responding promptly to guest needs. Commit to satisfying every guest. Level of service provided to major accounts and groups meet or exceed customer expectations.
  • PEOPLE: Manage people according to Davidson’s values. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business in order to empower employees to successfully perform their jobs. Help to develop management talent by acting as a mentor for others. Ensure employees fully understand performance standards, review process, and reward successes. Train employees to increase level of customer sales and service skills on an ongoing basis.
  • QUALITY: Know the department operating standards and consistently meet those standards; including set up and maintaining an approved filing system, keep clients information organized according to standards, etc. Meet deadlines and respond to corporate, CVB and system sales leads in a timely manner. Require little to no supervision. Seek out assignments to improve the Sales department.
  • MANAGING THE BUSINESS: Analyze the hotel’s demand segments, sources of business for each, and manages pricing and rooms inventory to maximize revenues and profits. Know the principle competition for each segment and leverage hotel’s relative strengths against each. Identify and effectively react to major revenue opportunities on an ongoing basis. Accurately forecast revenues and profit potential from accounts and groups within acceptable variance levels. Meet or exceed sales goals for group bookings/corporate accounts, new leads, contacts and number of weekly sales calls. Maintain effective involvement with key community organizations. Demonstrate effective sales skills to obtain maximum RevPAR.
  • Constantly. Communicate accurately to operations, the details needed to satisfy the contract.
  • Constantly. Contact representatives from respective market segments to solicit business for the hotel.
  • Constantly. Demonstrate positive leadership characteristics, which inspire employees.
  • Constantly. Finalize contracts for group bookings.
  • Constantly. Maintain work area clean and organized.
  • Constantly. Promote employee empowerment.
  • Constantly. Relay accurate forecasting information for rolling forecast.
  • Constantly. Report all unsafe conditions immediately.
  • Frequently. Converse with guest and hotel department heads to plan function details, such as space requirements, publicity, time schedule, food service and decorations.
  • Frequently. Consult newspapers, trade journals, etc., to learn of contemplative conventions and social functions and to learn about the market and trends.
  • Frequently. Entertain potential clients/guests.
  • Frequently. Execute cut-off dates on group bookings.
  • Frequently. Plan and conduct pre-cons and post-cons.
  • Frequently. Prepare and mail brochures, menus to prospective clients.
  • Occasionally. Analyze requirement of function, outline available hotel facilities and service offered and quote pricing.
  • Occasionally. Arrange for VIP amenities to be delivered.
  • Occasionally. Assist in planning and participating in sales blitz.
  • Occasionally. Complete other duties as assigned by supervisor to include cross training.
  • Occasionally. Involved in community as assigned by supervisor.
  • Occasionally. Obtain 2 years history on blocks of 50 rooms or more.
  • Occasionally. Obtain reader board summaries from competition.
  • Rarely. Attend mandatory meetings.
  • Rarely. Participate in annual competitor survey.

 

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