Breakfast Server

Delray Beach Marriott

Location: US - FL - Delray Beach

Dec 11, 2017
Job Details
  • .Frequently check on guest for food & beverage quality and guest needs, for example, replenish beverages, pre-bussing the table, condiments, busing table, orders, serving dishes, deliver food and beverage on time etc.

  • Handle any guest inquiries and complaints professionally with quick resolution making the best decision possible with the effort, knowledge, and experience necessary within the policies of the restaurant, always fulfilling and striving to achieve 100% guest satisfaction.

  • Assist in seating and greeting the guest.

  • Take food & beverage orders.Suggestively sell beverages, beer, wine, liquor, appetizers, entrees, desserts, conduct menu tour, up-sell, promote, collect and input orders into HSI system.

  • Alert listener.Attentive to detail.Customer focused.

  • Communicate clearly with explicit detail of all guest special requests.

  • Pay close attention to any food allergies and communicate this to the manager on duty.

  • Knowledge of the presentation of beer, wine, liquor and other beverages that are served at the outlet.

  • Ensure cleanliness of the entire outlet, including, but not limited to table, equipment, storage, service stations and pantry before, during and after shift.Areas should be kept in top condition at all times.

  • Ensure that appearance, temperature and portions of food are correct.Deliver food orders in a timely fashion.

  • Present the guest bill promptly and with accuracy in a clean folder.Thank guest and invite them to return.

  • Responsible for all cash and credit card amounts collected.Mistakes will result in disciplinary action up to/including termination.

  • Clean, clear and reset dining room tables.

  • Prepare, stock, replace, refill, polish, and clean condiments brought to the guest

  • Prepare & stock the pantry, waiter station, and kitchen expo window

  • Complete open and close side work as assigned.

  • Ability to memorize guest orders.
  • Certified in Serve Safe.
  • Server experience preferred
  • TIPS training certification preferred.
  • Read, write and speak fluent English.
  • Team player. 
  • Lift up to 35 pounds.
  • Stand 100% of the time up to 8 hours per day.
  • Endure limited exposure to extreme hot and cold temperatures. 
  • High School or General Equivalency Diploma.
Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.
hotel discounts, paid holidays, free meals, 401k