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7A44E56FA9055551
Property Name
Embassy Row Hotel
Job Title
Bellperson
Location
District of Columbia/Washington
Company Name
City
Washington
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Bellperson
Bellperson
At The Embassy Row Hotel, we are colorful inside and out, from our urban funky décor to our playful menu at Station Kitchen & Cocktails. We are a strong team, dedicated to brightening the hospitality business with creativity, irreverence and tailored authentic experiences for our guests. We are committed to being an eclectic venue by delivering the coolest elements of D.C. to each of our guests, including D.C's thriving art, music and social scene.

The Embassy Row Hotel has a service-centric local atmosphere by allying with community partners who have the same mantra. We deliver authentic experiences derived from the locale, whether it is stretching your ham-strings with Epic Yoga to fist pumping to your favorite song with local Djs on The Rooftop to ordering a fresh cup of Compass Coffee with treats from our 24-Hour Chef's Pantry by Glen's Garden Market. Together, we bring Dupont Circle into the hotel and our guests feel a part of the community. We have a multi-lingual team with a common goal of making an impact on our guests and on the community.

We are seeking curious, passionate individuals who think outside of the box. If you are individual who is bursting at the seams with creativity, warmth, and vigor, then we encourage you to apply!

Job Description

Job OverviewYou will be the first to welcome and the last to encourage the return of all guests and visitors. You will provide assistance with luggage and transportation needs and connect our customers with distinctively different and unscripted discoveries throughout their stay.Essential Functions
  • Enthusiastically welcome our guests anticipate their needs and respond promptly with your personal spirit, however busy and whatever time of day. 
  • Interact with and entertain our guests
  • Take initiative to go beyond the ordinary to resolve guest complaints and create loyalty
  • Escort arriving guests, provide history tours of resort and orientations to the guestrooms
  • Share stories of personal experiences and provide recommendations brochures, maps and collateral on guest activities, attractions and places of interest.
  • Coordinate guest requests, reservations and miscellaneous tasks as required 
  • Assist guests with transportation needs
  • Park and retrieve guest vehicles

Job Requirements

  • Valid (state) driver’s license.
  • Good driving record. 
  • Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun! 
  • Experience. Previous experience passionately providing service to others and driving all types of vehicles. 
  • People Person.  The best part of serving others is creating experiences for them that go beyond the expected. 
  • Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing
  • A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and has an impeccable driving history.