Bellman/ Shuttle Driver

Stamford Marriott Hotel

Location: US - CT - Stamford

Jun 13, 2018
George Zoumboulis
(203) 977-1201
1 203-977-1261
243 Tresser Blvd.

Stamford, CT, US 06901
Job Details
  • Open doors and assist guests/visitors entering and leaving property

  • Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities

  • Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, valet laundry services)

  • Transport guest luggage to and from guest rooms and/or designated bell area

  • Assist with luggage storage and retrieval.

  • Assist guests in and out of vehicles, including assisting with loading/unloading luggage (arrival/departure)

  • .
  • Supply guests with directions

  • Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed

  • Communicate parking procedures to guests/visitors

  • Comply with quality assurance expectations and standards

  • Maintains shuttle activity and maintenance logs

  • Communicates by telephone, two-way radio and in person

  • Represents the hotel in a professional manner, and the Marriott brand

  • Keeps inside and outside of vehicle properly cleaned and fueled on an ongoing basis

  • Transports guests to and/or from the hotel and local area in a friendly, efficient and courteous manner using safe driving practices

  • Park shuttle in designated location when not in use

  • Notify appropriate personnel of any vehicle maintenance needs

  • Document all vehicle incidents (e.g., damages, accidents) and provide reports of incidents to manager/supervisor

  • Recognize all repeat guests, VIPs; be able to recognize them and know about their special requests

  • Handle all guests’ requests and fulfill them as quickly as possible

  • Ensure compliance with accident prevention guidelines

  • Follow all necessary safety procedures for accidents

Must have a clean drivers record and be able to work a flexible rotating schedule.

Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.
Medical/Dental, 401k, short/long term disability, Discounts