Stanford Hotels Corporation is a mid-size, owner-operated company that specializes in the development and management of high quality, full service hotels using a variety of franchise brands. The corporate office is located in San Francisco; however, Stanford Hotels has 13 properties throughout the U.S. comprising three top global brands including Marriott, Starwood and Hilton.
Our goal is to be the "Best of the Brand." Since 1985, Stanford Hotels Corporation believes that high-quality properties, exceptional customer satisfaction, and engaged employees set Stanford Hotels apart from the rest.
Hilton Waikiki Beach Hotel is seeking someone with previous hospitality experience specifically in the Guest Services department.
Flexible working schedule able to work weekends, evenings & holidays.
Greets and assists customers
Welcomes customers upon arrival and directs/escorts them to their destination (front desk/guest rooms/function rooms/restaurant).
Retrieves customer luggage/packages from vehicles
Escorts customers checking in with luggage to their room.
Retrieves customer luggage and performs bag pulls as needed.
Arranges reliable transportation for customers.
Keeps current on and promotes accommodations, services, and area attractions.
Responds to customer inquiries for information
Retrieves and accurately logs guest laundry being sent out. Delivers laundry to rooms upon return.
Provides valet parking services
Valet parks/retrieves customer vehicles following safety rules and regulations.
Immediately reports any damages to customer items or vehicles
Maintains an accurate valet board and ensures all valet tags are property completed
Secures keys and releases cars in accordance with policy
Must be able to operate and drive both automatic and standard shift transmission vehicles.
Licenses & Certifications