Property Name:
Dolce Hayes Mansion
Job Title 
California-Silicon Valley/San Jose
Company Name: 
Wyndham Hotel Group
San Jose
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.
As the world’s largest hotel company, and a leading player in the global hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in 70 countries—all supported by more than 7,000 associates on six continents. And we know our success is attributable to our associates, a bright, talented and diverse group of individuals who embrace our signature Count On Me! service culture and have a passion for excellence. To learn more visit us at

The Hayes Mansion resort hotel is one of the South Bay's most impressive and distinctive historical structures. The Dolce Hayes Mansion is an exquisite fusion of turn-of-the-century luxury and high-tech convenience. Listed on the National Register of Historic Places, the meticulously renovated Spanish Colonial Revival-style manor is as opulent as ever. This quiet haven, complete with sweeping mountain views, offers the perfect destination for business meetings, special events, weddings or relaxing vacation – just 15 minutes from San Jose International Airport and 45 minutes from San Francisco and Monterey. Nearby, wineries, nightlife and championship golf beckon. Stunning decor, and unparalleled guest service have made the Dolce Hayes Mansion an award-winning legend once again.

Job Description
Wyndham Hotel Group is searching for a Bartender to work at our beautiful Dolce Hayes Mansion property in San Jose, California. This position is responsible for providing all guests at the hotel with an entertaining and enjoyable experience, through quality service, in the most efficient manner at all times in the preparation of alcoholic and non-alcoholic beverage orders according to specified recipes and standards.
Responsibilities will include but not be limited to:
• Performs complete bar setup, including ice, garnish, glassware, etc.
• Welcomes and greets all customers in the bar in a courteous, helpful manner and by name.
• Ensures all customers have proper I.D. and are over 21 years of age.
• Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests.
• Knows all drink recipes, wines by the glass, and menu and prices to effectively promote to guests.
• Performs duties in accordance with established company policies for drink size, recipe, and proper glassware.
• Mixes all orders for alcoholic beverages, using appropriate glassware / stemware.
• Maintains an individually issued bank of a pre-determined amount. Is responsible for all overage or shortage of cash.
• Enter all sales in POS without errors. Double check list of items before "sending". Print a new check after each additional order is entered.
• Assumes responsibility for guest checks, cash register procedures, and completion of daily sales reconciliation report.
• Completes assigned sidework and performs other duties as instructed by the Manager.
• Practices “clean as you go” techniques of service for the bar area.
• Adheres to all company safety and sanitation policies and procedures.
• Maintains current knowledge of hotel culture, amenities, and services, events in the area, points of interest, and services in the area.
Basic Qualifications
• High school education, GED, or equivalent experience.
• Must have at least 2 years of previous bartending experience.
• Must be able to be TIPS certified upon hiring.
• Must meet state minimum age for serving alcoholic beverages.

Preferred Qualifications
• Requires knowledge of beer, wine, and spirits as well as their preparation and presentation keeping updated on new and revised beverage recipes.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner.
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers in English.
• Cash handling and customer service experience preferred.
• Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Must be able to abide by the company appearance standards and compliance with the designated uniform.
• Dedicated to exceeding service standards and providing services and standards to the highest caliber.
• Must be able to work variable shift, weekends, holidays, and special events, as needed.
• Must have employment eligibility in the U.S.

Physical requirements:
• Regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls.
• Must be able to lift up to 20 lbs. and work the majority of shift on feet.
• Frequently is required to talk or hear.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Sheila Cena at (408) 362-2327. A copy of the company’s affirmative action plan is available at the property in the Human Resource office during normal business hours.