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355275F2D74900FA
Bartender
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Property Name
The Ritz Carlton Chicago
Job Title
Bartender
Location
Illinois-Chicago
City
Chicago
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Bartender

Job Details

Req #: 5588BR

Job Title: Bartender

Position Type: Full Time - Regular

Location Name: Ritz Carlton Chicago

City: Chicago

State: IL

Why Us:

Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel’s spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.

Recognized as “the gold standard” of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. And as one of our Ladies and Gentlemen, you will reflect the values that make us the world’s finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.

Posting Overview:

Extensive knowledge with mixing microbrews, premium vodkas, local gins, agave tequilas, spiced rums, perfectly aged bourbons, or sweet schnapps.

Knowledge of alcohols history and overall taste and composition.

Ability to convey expert knowledge and create innovative drinks and cocktails that explore the boundaries of flavors. Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards.

Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.

Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by company policies and procedures.

Complete liquor requisitions and supply lists. Know and comply with state liquor laws. Ensure established pars are maintained. Perform all side work duties according to side work schedules.

ESSENTIAL DUTIES/RESPONSIBILITIES

Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards.

Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.

Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by company policies and procedures.

Complete liquor requisitions and supply lists. Know and comply with state liquor laws. Ensure established pars are maintained. Perform all side work duties according to side work schedules.

Requirements:

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Must be 21 years of age to serve alcoholic beverages.

Abilities

Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands. 20 -40 lbs. Bending/kneeling -ability to bend to lower level cabinets and lift trays. Mobility -maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. No driving required. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Ability to read, speak and write English. Ability to accurately count cash. Ability to operate cash register.

Education/Formal Training

Bartending training and certification, TIPS Certified

Experience

6 months bartending

Material/Equipment Used

Blender for drinks, computer for cash handling, credit card approval and imprint machines.

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Requirements

[see job description]
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