Walnut Creek Marriott
If you have true entrepreneurial spirit, and have the attitude suited for the Hotel-Hospitality business, Windsor Capital Group can offer you exciting opportunities for your career into the future. WCG, is a dynamic and disciplined hotel company with a passion for excellence. We offer personal development programs for training and opportunities to grow and succeed.
Windsor Capital Group, Inc., is a privately held ownership and management company with a current portfolio of 10 hotels in 4 states across the United States including superior hotel brands such as:
WCG is comprised of industry hospitality leaders who are committed to excellence, lead by example, and aspire to inspire others who want to succeed and grow in this exciting business. If you are someone who wants an exciting career, and can learn, teach and grow in the hospitality industry, we want you to be a part of our dynamic team!
Purpose for the Position:
To ensure the provision of administrative support to theHuman Resources Director, Controller and exercises considerable discretion,handling items of a highly confidential nature, able to prioritize differingsituations, and demonstrating superior administrative skills.
Responsibilitiesand essential job functions include but are not limited to the following:
• Actswith integrity, honesty and knowledge that promote the culture, values andmission of WCG
• Maintainsa calm demeanor during periods of high volume or unusual events to keepdepartment operating to standards and set a positive example for otheremployees
• Alwaysadhere to all company policies and procedures
• Carryout instructions given by the management team
• Safelyhandles all hot and cold drinks during drink preparation
• Reportsall customer complaints to manager on duty
• Accuratelyrings sales orders into cash register and counts back change to customers in acourteous and friendly manner
• Answerscustomer questions regarding coffee blends, preparation, etc., in a courteous
• andfriendly manner
• Restocksshelves when necessary
• Routinelycleans the bar area, floor, and grinders, take out trash, etc.
• Maintainregular and punctual attendance
Skills and Abilities:
Usehands to lift, carry, or pull objects that may be heavy
Learnsimple procedures and techniques
Performroutine work or the same task over and over again
PhysicalDemands: Medium work: Exerting up to 30 pounds of force occasionally (occasionally: activity or condition exists up to 1/3 of thetime), and/or up to 10 pounds of force frequently (Frequently: activity orcondition exists from 1/3 to 2/3 of the time), and/or a negligible amount offorce constantly (Constantly: activity or condition exists 2/3 or more of thetime) to move objects. Requires walking or standing to a significant degree, orrequires sitting most of the time but entails pushing and/or pulling of arm orleg controls, or requires working at a production rate pace entailing theconstant pushing and or pulling of materials even though the weight of thosematerials is negligible.
EnvironmentalConditions: Inside: Protection from weather conditions but not necessarily from temperaturechanges. A job is considered “inside” ifthe worker spends approximately 75 percent or more of the time inside.
Reasoning, Mathematical and Language Development are indicative of thegeneral level of development required to do this job. Some, but not necessarily all, areasmentioned in this section will be included in this job.
Reasoning Development: Apply common senseunderstanding to carry out instructions furnished in written, oral, or diagrammaticform. Deal with problems involvingseveral concrete variables in or from standardized situations.
Mathematical Development: Add, subtract,multiply, and divide all units of measure. Perform arithmetic operations involving all American monetary units.
Language Development: Reading: Read and understand instructions, safety rules,etc.
Writing: Write reports with proper format, punctuation, spelling, andgrammar, using all parts of speech.
Speaking: Speak with poise, voice control, and confidence, usingcorrect English and well-modulated voice.
Relationships to Data and Things:
Data: Coordinating:Determining time, place, and sequence of operations or action to be taken onthe basis of analysis of data; executing determination of and/or reporting onevents.
Things: Handling: Using bodymembers, hand tools, and/or special devices to work, move, or carry objects ormaterials. Involves little or nolatitude for judgment with regard to attainment of standards or in selectingappropriate tool, object or material.
Specific Vocational Preparation:
• Excellent verbal and written skills.
• Well organized and detail oriented.
• Register and cash handling experience.
To do this job, you must have the following amount of total educationand/or experience: (If hiring someoneinto this position, this would be the minimum amount of experience andeducation that would be required in order for the incumbent to have areasonable expectation for success.)
Minimum High School completion OR an equivalent level ofeducation and experience.