Barista
Job Title: 
Barista
Property Name:
Hilton Cabana Miami Beach
Location: 
Florida-Miami
Company Name: 
Management  Position? 
Yes
Entry Level Position? 
No
Work Permit Needed? 
Applicants who do not already have legal permission to work in the United States will not be considered.
 
Corporate Overview
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues.

The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.

Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas and Seattle.
Job Description

The Barista is expected to provide timely, courteous service with guest satisfaction as the primary goal. He/she is responsible for promotion of specials and up selling.

Responsibilities
  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
  • Complete opening/closing checklist according to standards.
  • Welcome guests, take their drink orders, process order, deliver order to guest and receive payment for order.
  • Process credit card and room charges.
  • Clear and clean counter and/or tables when guests leave, return glasses to be washed.
  • Keep Coffee Bar area clean and free from debris at all times.
  • Follow all cash handling policies, and prepare closing report for night audit.
  • Perform all side work duties according to the schedule.
  • Ensure overall guest satisfaction.
Job Requirements
Qualifications
  • High school diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be of legal age to serve alcoholic beverages, according to local state laws.
  • Flexible and long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to multitask and prioritize departmental functions.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Maintain a friendly and warm demeanor at all times.