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4220B55A63E471D6
Barista
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Property Name
Minneapolis Marriott Southwest
Job Title
Barista
Location
Minnesota-Minneapolis
City
Minnetonka
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Cashier

Job Details

Req # 3478BR

Job Title Barista

Position Type Full Time - Regular

Location Name Minneapolis Marriott Southwest

City Minnetonka

State MN

Why Us

Experience a re-energized hotel near Minneapolis offering an ideal location, nestled amongst walking paths and perfect for outdoor events, yet close to highways and attractions. The Minneapolis Marriott Southwest, a premier hotel in Minnetonka, MN, provides a haven for relaxing and socializing with an open lobby and our restaurant, Blue Birch, a perfect spot to eat, drink and gather.

Posting Overview

The Barista is the foundation of the café. The Barista is responsible for honoring each and every customer by providing excellent customer service and a high quality product. The Barista is a true professional that displays a positive attitude at all times to ensure the return of our customers who are the reason for our business.

Requirements

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Must have excellent customer service skills.

Must have minimal hearing to hear timers; coordinate with other baristas.

Must have moderate vision to check food quality.

Must have speech communication skills to read production charts/recipes.

Abilities

Ability to interact with guests in a positive, hospitable manner.

Ability to read, understand and follow written instructions.

Numerical ability to use the cash register/collect money with accuracy.

Ability to work independently and prioritize tasks.

Ability to read, write, and communicate in English.

Position regularly involves lifting product cases weighing up to 70 lbs. Pushing and pulling carts is required.

Regular bending to lift items and supplies. No kneeling.

Mobility - regularly moves all around the coffee shop.

Continuous standing

Education/Formal Training

High school education or equivalent experience.

Experience

Previous experience in a customer service role strongly preferred.

Material/Equipment Used

Chemicals/Agents: Bleach, Lime Away, grease cutter, all purpose, floor cleaners

Protective Clothing: Hair restraint/hat, gloves, apron and safety shoes as required by State

Knife, cutting board, toaster, slicer, blenders, coffee and espresso machines

Standard restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers. Broom, mop, vacuum and carpet shampooer. Continual exposure to hazardous chemicals used for cleaning.

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.

EEO Statement

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Requirements

[see job description]
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