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73925E3679D45231
Bar Boulud Host(ess) (Part Time)
Property Name:
Mandarin Oriental Hotel Boston
Date Posted:
11/18/16 3:45 PM
Location:
US - MA - Boston

A career with Mandarin Oriental Hotel Group opens up a wealth of exciting opportunities for you, both now and for your future development. Our vision is to be widely recognised as the best luxury hotel group in the world. The Group is renowned for creating a culture that provides a motivating and rewarding environment in which to thrive.

Position Details

Overview and job mission

The Host takes reservations, greets each guest and escorts them to their table. The candidate should be able to anticipate guests' needs and address them accordingly in order to provide guests with a delightful experience.

 

The Host will report directly to the restaurant management

 

Job requirement

 

Minimum of 2 year experience in a similar role, able to perform duties and responsibilities of:

 

Being the Best

  • Show a strong belief in team work and positive attitude
  • Show integrity and respect
  • Provide excellent service at all time to all our guests
  • Anticipate guest needs, as to where guests will never have to ask for anything
  • Attend all food and beverage training classes when requested
  • Require to attend all daily pre shift on scheduled days
  • Willing to work holidays, weekends, PM, AM shifts
  • Professional appearance and demeanor at all time
  • Have excellent communication and organization skills
  • Reading, writing and oral proficiency in the English language

 

Delighting our Guests

  • Serving and assisting the guest courteously and efficiently
  • Clear tables to standard
  • Courteously greet and escort guests to tables
  • Assist in napkin presentation
  • Guide guest through food menu and recommendations
  • Take accurate and complete reservations
  • Maintain reservation book
  • Assist colleagues in food service

 

Playing by the Rules

  • Complete daily cleaning schedule in accordance the Mandarin Oriental, Boston Safe and Sound HACCP plan.
  • Record HACCP documentation and pass it on the manager when completed
  • Follow HACCP training provided by the restaurant manager
  • Understand and follow the Mandarin Oriental, Boston safe and sound habits and routines.
  • Responsible for the working area to be cleaned and sanitized and the floor without debris

 

 

Working Together as Colleagues

  • Accomplish side work duties assigned to your job description
  • Able to assess inventory in order to place proper order for next day delivery
  • Responsible for the all the linen pick up, storage, supply and drop off for laundry pick up
  • Responsible to set the dining room for the next service
  • Responsible to polish specific glasses for daily use and station back up
  • Responsible to polish all flatware for daily use and station back up
  • Responsible to polish all share plates for daily use and station back up
  • Responsible to maintain service stations stocked before and after service
  • Responsible to coffee station cleanliness and proper stocking levels

 

 

(ref. 50104)
Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D