Banquet Server
Property Name:
Dolce Hayes Mansion
Job Title 
Banquet Server
Location: 
California-Silicon Valley/San Jose
Company Name: 
Wyndham Hotel Group
City: 
San Jose
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
No
Accommodation: 
No
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.
As the world’s largest hotel company, and a leading player in the global hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in 70 countries—all supported by more than 7,000 associates on six continents. And we know our success is attributable to our associates, a bright, talented and diverse group of individuals who embrace our signature Count On Me! service culture and have a passion for excellence.  To learn more visit us at http://www.wyndhamworldwide.com.


The Hayes Mansion resort hotel is one of the South Bay's most impressive and distinctive historical structures. The Dolce Hayes Mansion is an exquisite fusion of turn-of-the-century luxury and high-tech convenience. Listed on the National Register of Historic Places, the meticulously renovated Spanish Colonial Revival-style manor is as opulent as ever. This quiet haven, complete with sweeping mountain views, offers the perfect destination for business meetings, special events, weddings or relaxing vacation – just 15 minutes from San Jose International Airport and 45 minutes from San Francisco and Monterey. Nearby, wineries, nightlife and championship golf beckon. Stunning decor, and unparalleled guest service have made the Dolce Hayes Mansion an award-winning legend once again.


Job Description:


Wyndham Hotel Group is searching for a Banquet Server to work at our beautiful Dolce Hayes Mansion property in San Jose, California. This position is responsible for providing all guests with an entertaining and enjoyable dining experience, through quality service in the most efficient manner, at all times


Responsibilities will include but not be limited to:


•Perform any necessary pre-shift sidework.
•Maintain a clean and sanitary environment; ensure compliance with all local and state health codes.
•Assist in controlling food and beverage costs; enforce all security measures as outlined by hotel management; protect the assets of the company.
•Check with the Banquet Captain when coming on duty for specific instructions for the current function and section assignment.
•Greet all guests in a courteous manner, displaying a helpful attitude.
•Anticipate guests’ needs, ensuring guests are provided with water, coffee, tea, or beverages in a timely manner.
•Unload trays in the service area, racking glassware, scraping plates, and separating silverware.
•Practice “clean as you go” techniques of service, including refolding napkins and cleaning between courses, and keeping the station clean, neat, and supplied at all times.
•Complete assigned breakdown and closing sidework.
•Report hazardous conditions or broken equipment to the Engineering Department immediately; in an emergency, notify the Chief Engineer at once.





Basic Qualifications
• High School diploma or equivalent required.
• Minimum 1 year experience using a point of sale, reservation and/or Microsoft office suite system required.

Preferred Qualifications
• Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Must be able to abide by the company appearance standards and compliance with the designated uniform.
• Dedicated to exceeding service standards and providing services and standards to the highest caliber.
• Prior experience as a Restaurant or Banquet Food Server.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Proficiency in oral and written communication skills in English.
• Must be able to work variable shift, weekends, holidays, and special events, as needed.
• Must have employment eligibility in the U.S.

Physical requirements:

• Regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls.
• Must be able to lift up to 50 lbs.
• Work the majority of shift on feet.
• Frequently is required to talk or hear.


An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Sheila Cena at (408) 362-2327. A copy of the company’s affirmative action plan is available at the property in the Human Resource office during normal business hours.



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