As the world’s largest hotel company, and a leading player in the global hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in 70 countries—all supported by more than 7,000 associates on six continents. And we know our success is attributable to our associates, a bright, talented and diverse group of individuals who embrace our signature Count On Me! service culture and have a passion for excellence. To learn more visit us at http://www.wyndhamworldwide.com.
We operate a corporate learning and conference centre, in north Toronto and are an accredited member of IACC. Stunning architecture, personalized planning services and high quality amenities provided by a leading company in hospitality management makes this property a top choice with corporate clients. With over 260,000 square feet of meeting space, this is a versatile venue for large and small business gatherings, and corporate events.
Wyndham Hotel Group is searching for Part -Time/Casual Servers to work at our learning and conference centre, located in Scarborough, Ontario.
The servers are responsible for providing all guests seated in the lounge with an enjoyable experience, through quality service in the most efficient manner at all times.
Responsibilities will include but not be limited to:
•Provide guests with exceptional service in order to achieve customer satisfaction.
•Review the menu and become thoroughly familiar with food and beverage items.
•Ensure assigned station is properly set up and cleaned before, during, and after shift.
•Greet guests in a friendly and courteous manner and explains any specials and/or restaurant/lounge promotions for guest awareness.
•Take guests’ cocktail and food orders, answering all menu questions, making helpful suggestions, and citing a favorite item.
•Present properly written food check to kitchen/bar, informing of particulars in the order being placed; when complete, retrieve order, confirm its accuracy, and deliver to guest along with appropriate condiments.
•Practice “clean as you go” techniques of service, including refolding napkins and cleaning between courses, and keeping the station clean, neat, and supplied at all times.
•Close all guest checks in a timely manner, ensuring all checks are properly signed and printed.
•Maintain current knowledge of hotel culture, amenities and services, events in the area, points of interest, and services in the area.
•Assist in the Health & Safety program by ensuring that section 27 of the Occupational Health & Safety Act (OHSA) are being followed; conduct employee training and accident investigations; coordinate Health & Safety training within the department.
•May be required to perform additional and/or different responsibilities as set forth above.